HT204168: Get help if you can't make or receive FaceTime calls

Learn about Get help if you can't make or receive FaceTime calls
marcofromnovaledo

Q: Hi. I can make facetime VIDEO calls but not facetime AUDIO calls.

Hi. I can make facetime VIDEO calls but not facetime AUDIO calls.

I cannot find the phone icon in the facetime session, only the video one.

People can video call me but they cannot audio call me as I'm unavailable.

I tried everything including hard reset.

My wife's Iphone 6 works perfectly instead.

 

Iphone 6 plus with IOS 8.4

 

Thank you for helping me.

iPhone 6 Plus, iOS 8.4

Posted on Jul 17, 2015 7:37 AM