xadrianna

Q: iCloud payment

HI,

I have upgraded my iCloud storage to 20GB and I have payed for it £0.79 on the 15th of July but when I checked my bank account today, apple has charged me twice that a amount £1.58 + £0.79 and I have no idea why. Please help me get this solve.

 

Best wishes,

Adrianna

iPhone 6, iOS 8.3

Posted on Jul 17, 2015 7:44 AM

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Q: iCloud payment

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  • by sterling r,Solvedanswer

    sterling r sterling r Jul 19, 2015 7:21 AM in response to xadrianna
    Community Specialists
    Jul 19, 2015 7:21 AM in response to xadrianna

    Howdy Xadrianna,

     

    It sounds like you are concerned about this extra charge that you see after you upgraded your iCloud Storage. The amount you provided may well be a hold on the account for verification purposes and should drop off in a few days.

     

    About payment card authorization holds in the iTunes Store

    you might see a nominal charge on your payment card account to verify your account information, for example, $1 in the United States or something similar for the currency in your region.

    You might see authorization requests on your online statement. These requests aren't actual charges. They are tests to confirm that your payment card account is active and has the funds available to complete your transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.

    To review the actual charges on your account, see your purchase history in the iTunes Store.

     

    Thank you for using Apple Support Communities.