Apple Event: May 7th at 7 am PT
My iPad Air 2 has recently started to get warmer than it used to. The heat is on the right side of the device but the problem is I am only watching videos or surfing the web which usually won't require a lot of power and cause heat. Is this a problem that could be caused by internal damages by dropping it?
iPad Air, iOS 8.4
Try to reset your device. This won't delete your data stored on the phone.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this doesn't fix your problem, I suggest you to visit your local Genius Bar. Apple technicians will determine whether it's a software or hardware issue and offer a solution.
Try to reset your device. This won't delete your data stored on the phone.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this doesn't fix your problem, I suggest you to visit your local Genius Bar. Apple technicians will determine whether it's a software or hardware issue and offer a solution.
Aditya_S11 wrote:
Is this a problem that could be caused by internal damages by dropping it?
It could be...did you drop it?
The first thing I'd try would be to close all running apps, then force restart the device to be sure you don't have a runaway process or app:
Close running apps:
Double-tapping the Home button will bring up the running apps icons along with an app screenshot "card" above the icon. Tap-drag the app's -card- (NOT the icon) up and off the screen. Close off ALL apps here. Wait ~30 seconds, then:
Force Restart (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
You do realize that the devices do get quite warm when using them...even just "watching videos or surfing the web" can generated heat. A general rule regarding heat is if it's too hot to hold comfortably, it's too hot.
If you're at all uncertain, take it in to a Genius Bar for evaluation.
To follow up on what SergZak said....
You do realize that the devices do get quite warm when using them...even just "watching videos or surfing the web" can generated heat. A general rule regarding heat is if it's too hot to hold comfortably, it's too hot.
If it gets that hot, take to an Apple Store ASAP. Do not continue to use it if it gets that hot.
IT never gets so hot that I can't touch it, just warm on the right side of the device when using it. I have brightness at 50% and only wifi is turned on.
You should be fine.
Did you maybe have it in a case previously and then recently took it out and are now using it bare? Cases will insulate your hands from the heat generated by the device. With no case, the device will feel warmer to you.
Also realize that the device's aluminum casing is pretty much it's sole method of cooling and it's normal for it to warm up while using it. More demanding processes like complex 3D games will cause the device to warm up even more. The aluminum casing acts as a heat sink, similar to a radiator and dissipates heat in this way.
As was mentioned, if you have any doubts or uneasiness about it's temperature, take it in.
I was using it in a case but the front right was warm so I took it out and found the back was also warm.
I think you're just noticing it more now that it's out of the case.
I'll say it again, if you have any doubts or uneasiness about it's temperature, take it in. Try the procedures I mentioned in my first post first though (you should've already tried them, it will only take a minute).
Only you can decide if the iPad is getting too hot. The device will get warm when you use it. That's to be expected. If it gets too hot and it is bothering you, have it looked at.
iPad Air 2 getting hot
