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Jul 19, 2015 9:05 AM in response to dj19by judysings,Hello dj19,
If you are having issues with sound on your Mac, take a look at the resource below.
Troubleshooting issues with no audio from built-in speakers on Macs - Apple Support
https://support.apple.com/en-us/HT203186You can obtain service (if needed) through an Apple-Authorized Service Provider or Apple Retail Store. If you plan to visit an Apple Retail store please make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Regards,
