Today I've run into my first problem with Apple Music. It's not loading any of my songs that I've added from Apple Music. It's graying out all of them. I've been using Apple Music for weeks and am just now getting this error message.
I have Norton Security Suite. Is this a common problem that Norton is causing or something else?
Windows 7
Me too - this problem just started happening to me in the last hour. Up to now I had no problems with Apple Music.
I tried disabling Firewall as described in the error but this made no difference, and in any case I haven't changed any firewall settings and Icloud was working fine up until today. I am not using Norton I am using McCaffee.
Exactly the same thing with me. I disabled my firewall and nothing happened and I haven't made any changes to my setting to do anything either. Hopefully it's a problem on their end and gets fixed quickly.
Me too. Mac here.
Me too. Mac. It started working again, but then it came up again. Started happening in the past 30 minutes.
I am currently having the same problem. That said, when connected to the same network (at work) via wifi, I am having zero issues on my iPhone. I have also had iTunes on Windows crash on me once today. Will post again if I find a solution.
Me too. Windows 8.1. First saw it this morning with 12.2 so I upgraded to 12.2.1.16 and still getting it.
Same issue. Mac, iTunes 12.2.1.16
iTunes Match has been a big disappointment 😢
I THINK I may have found a solution, it was popping up ever 5-10 munutes and its stopped now, I have a mac, so i can't really say for any other types of computer.
im gonna post pictures along with my thing
open your iTunes,
2.open the iTunes tab
3.stay in general preferences, and uncheck iCloud misc library
4.it should stop. at least for me(so far) it has.
It's stopped for me as well for now (Mac), but I didn't do anything. I think it's an issue on Apple's end. (To clarify, I have Match and Apple Music.)
I'm having the same issue. On a Mac OS. My phone has been connected to the same Wifi as my computer
"
The shared library “Cloud Music Library” is not responding. (503)
Check that any firewall software running on either the shared computer or this computer has been set to allow communication on port 443."
Unchecking that box likely means anything added to your My Music from Apple Music will not be synced to any of your other devices. In fact, when I uncheck that box and then try adding something from Apple Music to my music the box gets rechecked and I receive the same error.
Well yeah this is the solution to the popup but this completely defeats the purpose.
I want to be able to use the iCloud Music Library.
Indeed. I just logged in to my Mac at home remotely and received the same error. Even though I am not receiving any errors on my iPhone, I would hazard to guess that it is an issue on Apple's end. Hopefully they fix it soon. Have been checking Twitter and not much on the error yet.
I am having the exact same problem, and have tried everything I can possibly think of to fix it. I did everything suggested above, and absolutely nothing worked. I guess the only thing I can do now is to call and complain to Apple Support and hope they can fix it. If they can I'll post what worked.
I was having the same problem on my Mac. It seems to have resolved itself for now. Anyone else still getting pop-ups?
The shared library "Cloud Music Library" is not responding. (503)
