michaelfromsouth salem

Level 1 (0 points)

Q: my itunes freezes when I connect a device in an attempt to sync.

my iTunes freezes when I connect any of my devices. Do I need to re install iTunes, and if so will all my music videos, etc.. be deleted?

iPhone 6, iOS 8.4

Posted on Jul 17, 2015 11:19 AM

I have this question too

Q: my itunes freezes when I connect a device in an attempt to sync.

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by mario49,

mario49 Jul 19, 2015 11:04 AM in response to michaelfromsouth salem
Community Specialists

Jul 19, 2015 11:04 AM in response to michaelfromsouth salem

Hello michaelfromsouth salem,

After reviewing your post, it sounds like when you connect a device iTunes freezes. I would recommend that you read this article, it may be able to help the issue.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support

Thanks for using Apple Support Communities.
Have a nice day
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