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All replies
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Helpful answers
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Jul 17, 2015 12:56 PM in response to FormezTby Loner T,1. Is it a clean install or an upgrade?
2. Are BC drivers installed?
3. Does W10 boot in safe mode?
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Jul 17, 2015 1:10 PM in response to Loner Tby FormezT,These are good questions, but I don't think I know how to answer them.
I installed W10 Preview and had it running without issue for a while before attempting to connect the external display. I can't say if the BC drivers are installed. I assume that is on the W10 side? If so, I have done nothing W10 other than install what came with it. If by safe mode you mean, it starts to boot, then tells me user is hibernating, the goes to a screen which says press Contol+Alt+Delete to restart or login, then yes.
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Jul 17, 2015 3:34 PM in response to FormezTby Loner T,★HelpfulPlease use System requirements to install Windows on your Mac using Boot Camp - Apple Support to find the BC Drivers package appropriate for your specific Mac year/model and download it to a USB2 (not a USB3) flash drive. Disconnect all other external peripherals except the USB2 flash drive. Boot into Safe Mode (F8/Shift+F8/Fn+Shift+F8) and try to repair the drivers. If not possible, remove the current W10 installation and re-install it and install the drivers on the USB2 before you lose control of the keyboard and mouse.
Your external monitor needs BC drivers to be recognized and work properly.
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Jul 17, 2015 7:22 PM in response to Loner Tby FormezT,Thank you I will try this. The external monitor is of a secondary concern. I'm hoping to just be able to log into W10 without having to reinstall.