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my iphone 4s does not have sound when i update it on ios 8.4 pleas help me

my iphone 4s does not have sound when i update it on ios 8.4 pleas help me

Posted on Jul 18, 2015 6:48 AM

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1 reply

Jul 20, 2015 6:34 AM in response to kakeru_skater

Howdy Kakeru_skater,


It sounds like you are not getting any sound from the speaker on your phone after updating it. I would take a look at the troubleshooting in the following article to help you troubleshoot the issue here:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

  1. Go to Settings > Sounds and drag the Ringer And Alerts slider to turn the volume up.
  2. If you can hear sound from the speaker, then the speaker works. Continue with these steps to find the setting or switch that's affecting the sound. If you can't hear sound from the speaker, contact Apple Support.
  3. If your device has a Ring/Silent switch, make sure it's set to ring. If you can see orange, it's set to silent.
    User uploaded file
  4. Restart your device.
  5. Open an app that has music or sound effects. Adjust the volume with the volume buttons or the slider in Control Center.
  6. Go to Settings > Bluetooth and turn off Bluetooth.
  7. If there's still no sound, connect a headset. If you can hear sound through the headset, remove it and clear any dust or debris from the headset jack of your device.
  8. If the device is in a case, make sure that the case doesn't block the speaker.
  9. Use a brush to gently clear any debris from the speaker and Lightning connector (or 30-pin dock connector). The brush should be clean and dry and have soft bristles.
  10. Update your device to the latest version of iOS.

If you follow these steps and still hear no sound or distorted sound, contact us.



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my iphone 4s does not have sound when i update it on ios 8.4 pleas help me

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