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Helpful answers
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Jul 20, 2015 7:41 AM in response to neumanmt12by Jason L,Hey neumanmt12,
Welcome to Apple Support Communities.
It sounds like there's an issue playing content that you've purchased from a 3rd-party on your Apple TV. If you haven't already, try restarting your Apple TV as shown here:
How to restart your Apple TV - Apple Support
If the issue persists, try contacting the content provider as suggested in the article linked below.
Contact Apple TV content providers - Apple Support
- Available worldwide on Apple TV 3rd generation or later 4
- Free on Apple TV
- Contact billing, account, or technical support
Cheers.
