Q: iPhone 5s not making or receiving calls and messages
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Jul 20, 2015 7:38 AMby Brett L,Good day Rich,
If you are unable to send or receive phone calls on your iPhone, as well as being unable to send or receive messages, I would suggest that you troubleshoot using the steps in this article - If you can't make or receive calls on your iPhone.
Thanks for using Apple Support Communities.
Safe computing.
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Jul 20, 2015 8:15 AMby Richnelson23,Thanks for the reply. I've gone through these steps. I'm not sure how to validate if the carrier settings are up to date. I don't get promoted for an update. As for the SIM card, I haven't pulled it out. I'm not crazy about the idea. None of those issues would seem to explain the overheating. Plus, both resetting the network and a hard reset have solved the issue. The problem is each day the problem repeats. This morning was the fifth day in a row. It's really strange.
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Jul 20, 2015 8:25 AMby Brett L,Hi Rich,
Thank you for using Apple Support Communities. Due to the nature of the issue you described you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
