iTunes freezes when I use the "edit playlist" feature

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iTunes freezes when I use the "edit playlist" feature

Hello,

I am using the latest iTunes update as of July 18, 2015.

Every time I try to edit a playlist and add songs to it, iTunes freezes and will not respond. I am then forced to end task program and restart it. Then it happens again. I am wondering if anyone has a fix for it; I have already tried uninstalling and re-installing the program. I'm not sure, maybe it is just a bug with the new update.

Any help is greatly appreciated. Thanks!

EDIT: This also happens when I am scrolling down my artists list with the directional keys.

Windows 7, null

Posted on Jul 18, 2015 12:23 PM

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Answer 1

Jason L

Community Specialist

Jul 20, 2015 11:48 AM in response to bigcliff9

Hi bigcliff9,

Welcome to Apple Support Communities.

It sounds like there is an issue that is causing iTunes to stop responding when you attempt to edit a playlist, and you've already tried some general troubleshooting. If you haven't already, take a look at the article linked below which will help you isolate and resolve the issue with iTunes.

Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

Take care.

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