FaceTime not working on iPhone

Question

Level 1

62 points

FaceTime not working on iPhone

Hi all

Anytime I try use FaceTime audio on my iMac using my iPhone I get a message telling me they must be on the same network, which they are.

My Apple ID and password are valid and everything else seems to sync fine (iMessage, Photos, Apple Music).

Any ideas on what I'm missing or doing wrong?

Thanks in advance 🙂

iMac, OS X Yosemite (10.10.3), 27inch 3.2GHz Quad Core i5

Posted on Jul 18, 2015 11:31 AM

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Answer 1

a brody

Level 10

85,366 points

Jul 18, 2015 1:02 PM in response to FIVEby5IVE

This may help:

Using FaceTime and iMessage behind a firewall - Apple Support

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Answer 2

Rudegar

Level 10

181,194 points

Jul 18, 2015 2:58 PM in response to FIVEby5IVE

FAcetime is from appleid to appleid if your mac and iphone use the same appleid it would be trying to call yourself

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Answer 3

FIVEby5IVE Author

Level 1

62 points

Jul 19, 2015 7:55 AM in response to a brody

Thanks

Tried adding the ports to my router but still getting the same message.

Should probably clarify that FaceTime via my iMac works fine it's FaceTime Audio that won't use my iPhone (via my iMac) to make the call. I've had a look in the preferences but doesn't seem to be anything wrong there.

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