Kristy626 wrote:
Help!?
When i complete step 2, step 3 isn't an option anymore? ive been trying to figure it out for months! 😠
any advice is appreciated!
TIA
-Kristy
It isn't an option because you have iCloud Photo Library turned on (as stated in the screen shot you provided). With iCloud Photo Library on, there cannot be any iTunes synced photos on the phone and you cannot add any new ones to the phone by syncing from iTunes. iCloud Photo Library and iTunes sync are mutually exclusive. As soon as you turned on iCloud Photo Library on the phone, it gave you a warning and then deleted any photos that were on the phone from an iTunes sync.
You may want to start a new thread stating what it is that you are trying to do.