mrhassm
Level 1
(0 points)
Q: iphone 5s stucks while updating
i was resetting my phone. when it was updating at 50% the iphone stopped downloading and it stays on the half. i turned my macbook air on and i tried it with ituness. the itunes gave me a error with the code (3004) what do i have to do now?? can you guys help me please????
iPhone 5s, iOS 8.1.2, updating to 8.4 and it stays stuck
by jason269,Solvedanswer
jason269
Community Specialists
Hi, mrhassm.
Thank you for visiting Apple Support Communities.
I understand that you received an error 3004 when attempting to update your iPhone. Here are the troubleshooting steps that I would go through for this specific error code.
If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Regards
