10.10.4 making 2011 MacBook Overheat

Thanks guys for the info and links, I will check them out. After the MacBook cooled down I tried opening Photos and had a similar issue. Behind the keyboard got very warm or hot and the fan came on again. Apple just had a class action lawsuit with these machines over a similar issue that involved the graphics chips and video. And my machine was one of the ones that was affected and it had to go in the shop to be repaired several months ago. This all seems too familiar….

I did want to mention the MacBook has 16GB or RAM and a 480GB SSD, that worked flawlessly with 10.9. I also have gfxCardStatus installed. Using the “Integrated Only” graphic chip *seems* to help it run cooler, but it is still running warmer then when I was using 10.9. I do also have a decent internet connection, my MacBook is using a wired Ethernet connection, and a cable modem that is giving me 15.78 Mbps upload and 0.88 Mbps download right now (i often get slightly better than that, but that's what I just got).

The only other app I might have had open at the same time was TextEdit. Other than that Safari and Photos were the only apps running. As I mentioned it seem a little better with gfxCardStatus using only the “Integrated Only” graphic chip with Safari…..but I have not tried using Photos again yet. But it is annoying I can’t use my AMD Radon chip if that is the source of the problem.

Jeff

EtreCheck version: 2.2 (132)

Report generated 7/18/15, 8:51 PM

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Hardware Information: ℹ️

MacBook Pro (17-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,3

1 2.2 GHz Intel Core i7 CPU: 4-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1333 MHz ok

BANK 1/DIMM0

8 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 41 - SN = C01109406JHDGKMAK

Video Information: ℹ️

Intel HD Graphics 3000

Color LCD 1920 x 1200

AMD Radeon HD 6750M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 5:14:15

Disk Information: ℹ️

OWC Mercury Electra 6G SSD disk0 : (480.1 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Mavericks (disk0s4) /Volumes/Mavericks : 34.01 GB (9.14 GB free)

Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk2) / : 444.25 GB (237.97 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 444.59 GB Online

HGST HTS721010A9E630 disk1 : (1 TB)

EFI (disk1s1) <not mounted> : 210 MB

Boot OS X (disk1s3) <not mounted> : 134 MB

MacBook Chrono Backups (disk1s4) /Volumes/MacBook Chrono Backups : 599.35 GB (115.87 GB free)

Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB

MacBook TM Backup (disk3) /Volumes/MacBook TM Backup : 399.53 GB (122.84 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk1s2 399.86 GB Online

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

SanDisk ExpCard Adpt

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Volumes/MacBook Chrono Backups/Macintosh HD/Users/jeffreyw/Downloads/GeatdyAudioDevice.app

[not loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.6) [Click for support]

Problem System Launch Daemons: ℹ️

[failed] com.apple.Kerberos.digest-service.plist

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.backblaze.bzserv.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.backblaze.bzbmenu.plist [Click for support]

[running] com.dtv.vgconnect.plist [Click for support]

[loaded] com.dtv.vgconnect.uninstall.plist [Click for support]

User Login Items: ℹ️

gfxCardStatus Application (/Users/[redacted]/Downloads/gfxCardStatus.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)

Mobius RAID 2 UNKNOWN (missing value)

Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

WebClient: Version: 1.0 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

User internet Plug-ins: ℹ️

OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]

RealPlayer Plugin: Version: Unknown [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Safari Extensions: ℹ️

Sessions

WasteNoTime

3rd Party Preference Panes: ℹ️

Backblaze Backup [Click for support]

Flash Player [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 444.25 GB Disk used: 206.28 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 64

Oldest backup: 2014-10-16 06:47:16 +0000

Last backup: 2015-07-18 18:16:27 +0000

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 444.25 GB X 3)

MacBook TM Backup [Local]

Total size: 399.53 GB

Total number of backups: 63

Oldest backup: 2014-10-15 23:37:33 +0000

Last backup: 2015-07-18 17:54:21 +0000

Size of backup disk: Too small

Backup size 399.53 GB < (Disk used 206.28 GB X 3)

Top Processes by CPU: ℹ️

32% backupd

12% mtmd

11% com.apple.WebKit.Plugin.64

8% WindowServer

4% com.apple.WebKit.WebContent(14)

Top Processes by Memory: ℹ️

1.66 GB com.apple.WebKit.WebContent(14)

1.10 GB kernel_task

492 MB softwareupdated

492 MB mds_stores

459 MB Safari

Virtual Memory Information: ℹ️

4.79 GB Free RAM

11.00 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

Jul 18, 2015, 07:09:50 PM /Library/Logs/DiagnosticReports/Safari_2015-07-18-190950_[redacted].cpu_resourc e.diag [Click for details]

Jul 18, 2015, 03:36:20 PM Self test - passed

Jul 18, 2015, 01:24:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-18-13243 8_[redacted].crash

Jul 17, 2015, 12:22:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-17-12225 9_[redacted].crash

Jul 17, 2015, 12:01:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-17-12013 5_[redacted].crash

Jul 17, 2015, 11:09:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Contacts_2015-07-17-110957_[re dacted].crash

Jul 15, 2015, 11:39:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-15-23395 6_[redacted].crash

Just an additional note, I did just now open Photos again and was scrolling thru pics for about 10 seconds and then made Photos full screen and the MacBook got hot fast and the fan came on....I then quit Photos and it cooled off. Why does Photos do this?

Thanks guys. But I will have to work on this more tomorrow. But three quick notes:

1. While I did stop an earlier Time Machine backup, I do just see now Time Machine is doing a 42.26GB backup to my AirPort Time Capsule. (I have a 2nd TM backup to a 2nd internal drive in the MacBook as well)

2. Yes, Backblaze is a network backup service, and I see that is now doing a 35 GB backup. (Both TM and Backblaze backups were current before I began the OS X 10.10 install)

3. Twice now, once right after the update and once just now, I noticed a very high pitch sound in my ears....I REALLY hope this is not another graphics/logic board going. This is what happened several months ago when issues with iPhoto started, again making the machine hot, then video problems, then failure of the video/logic board.

I see what else I can find out tomorrow.

Thanks,

Jeff

My issues before were before were before I had the SSD, and the slow hard drive seemed to be not helping iPhoto run smoother/cooler. The issue back then as I recall had to with how the graphics chips were mounted at the time of production, that lead to a high failure rate after a few years. I have not really had an issue with the SSD under 10.9. If fact it seem to run and work quite nicely.

The HGST 1TB drive in the DVD drive bay was put in when the SSD was. Again, it's never been a problem before, and as I mentioned, the current backup in progress is to the AirPort Time Capsule on my network (*not* the internal HD drive in the DVD bay). By the way, the HGST drive bandwidth is limited, the higher date rate NOT enabled, because these MacBooks from that era had trouble running drives on the DVD interface at the higher speeds.

Just to follow up:

- The over heating seems to have subsided for the most part. Not sure why Safari 8.0.7 caused the heat up the first time I used it, but I did notice during a Time Machine backup a lot of files ending in “…._1024.jpg” I think it was. I think upon opening Photos for the first time it made 1024 pixel wide versions of all my photos. But Apple should really throttle CPU speeds during such big tasks (or during OS X version upgrades!). This excess heat for extended periods of time can’t be good for the hardware.

- WiFi: I have my 17” MacBook Pro connected to my local network via Cat5 Ethernet cable (NOT WiFi), for more reliable Time Machine backups to my Apple Time Capsule. But I found 10.10 jumping from Ethernet to WiFi all by itself. I finally had to set up a new “Location” in the Network control panel and deleted all connection options except “Ethernet”. But if I select “Ethernet” 10.10 should NOT be jumping over to WiFi “just because” (where it can mess up my TM backup!).

- Having a LOT of problems with Yahoo email; messages not sending and trouble moving emails from Inbox to other folders. Often I have to open a new browser window or quit Safari and reopen it to get it to work again.

- Apps not fully quitting; a few times now Preview, Calendar and some other apps show as being open in the Dock, but are not. When I then try to use Option-Command-esc to Force Quit the apps that show up in the list some won’t Force Quit! I have to restart the machine, and a couple times I had to restart by holding down the power key…..the Restart command did not work.

This is why I put off “upgrading” to 10.10. I didn’t want to be a beta tester! I figured by now most issues should have been dealt with. But I think I am wrong, 10.10 is still REALLY buggy! And I am now very nervous about using it. Come on Apple, 10.10 is really sub-par! I think before you release "El Capitan" you should get Yosemite working right!!!

Jeff

Bob.

Would you stop with this NONSENSE. Did you read what I said? I said "The over heating seems to have subsided for the most part".

But, first of all, I had times where the machine got hot BEFORE the (cooler & more energy efficient) SSD, specifically when using iPhoto under 10.7 I think it was and when using Photoshop too. And the CPU is doing the same amount of work, only waiting far less time with a SSD, making it far more efficient (and making less heat)! Thirdly, the HGST is only used for TM backups and only runs every other backup cycle for a very short time. 99% of the time its in sleep mode, and even when it runs it does not generate "heat". It has ZERO affect on the CPU getting hot. It also takes up a lot less space than the SuperDrive did. The SSD and HGST drive have made the machine run COOLER, by far, over the old drives.

Further, this MacBook was DESIGNED to be upgraded with better/faster/cooler/more efficient components.

>>Newer Macs come with faster SSD than the drives either of use put into our Macs, and the CPUs run faster, the RAM is faster, etc..., but those Mac run cooler, because the were designed for those components.<<

That has nothing to do with it. This MacBook has a 2.2GHz i7 and 16GB of DDR3 running at 1333 MHz. The CPU and bus are still faster than the SSD. And the CPU can only run as fast as it can run, i.e. the storage drive/device can't push the CPU into "overdrive" and make it overheat! Come on, common sense,

And its not the bottom of the machine that gets real hot, its on TOP (when it did), behind the keyboard. But as I said "The over heating seems to have subsided for the most part".

Now, if you want to try and explain all the software issues with 10.10 go ahead. 10.9, for the most part, ran FLAWLESSLY on this machine. I was pretty happy with it. But everyday I get a notification that "Updates available for this Mac"....and I figured by 10.10.4 most of the problems should have been dealt with.

And hey, I'm a HUGE Apple fan. I bought my first Mac in 1985 and bought many more for myself and my two businesses after that. Then iPods, iPads and iPhone. And I know Apple is always trying to improve things, and thats great. But Apple needs to address these issues with 10.10 (and Safari 8). Fast.

Jeff