Q: 10.10.4 making 2011 MacBook Overheat
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Jul 18, 2015 5:28 PMby BobHarris,Please post the EtreCheck output
<https://discussions.apple.com/docs/DOC-6174>
Several things can be happening.
a) The new Photos uploads your image library to iCloud. This can consume a lot of network bandwidth. If you have a fast internet upload speed, this can keep your disk very active, and while typically network activity goes not generate much heat, it is always possible.
b) and more likely. You have a 3rd party addition that while it worked OK with older versions of OS X, it (or they) are NOT behaving well with Yosemite. Especially kernel extensions that use non-standard kernel interfaces (typically anti-virus apps; which are really not useful on OS X anyway).
The EtreCheck output will show all the 3rd party additions and if you do not spot offending things, someone on the forum most likely will.
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Jul 18, 2015 6:09 PMby JeffNY,Thanks guys for the info and links, I will check them out. After the MacBook cooled down I tried opening Photos and had a similar issue. Behind the keyboard got very warm or hot and the fan came on again. Apple just had a class action lawsuit with these machines over a similar issue that involved the graphics chips and video. And my machine was one of the ones that was affected and it had to go in the shop to be repaired several months ago. This all seems too familiar….
I did want to mention the MacBook has 16GB or RAM and a 480GB SSD, that worked flawlessly with 10.9. I also have gfxCardStatus installed. Using the “Integrated Only” graphic chip *seems* to help it run cooler, but it is still running warmer then when I was using 10.9. I do also have a decent internet connection, my MacBook is using a wired Ethernet connection, and a cable modem that is giving me 15.78 Mbps upload and 0.88 Mbps download right now (i often get slightly better than that, but that's what I just got).
The only other app I might have had open at the same time was TextEdit. Other than that Safari and Photos were the only apps running. As I mentioned it seem a little better with gfxCardStatus using only the “Integrated Only” graphic chip with Safari…..but I have not tried using Photos again yet. But it is annoying I can’t use my AMD Radon chip if that is the source of the problem.
Jeff
EtreCheck version: 2.2 (132)
Report generated 7/18/15, 8:51 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (17-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 41 - SN = C01109406JHDGKMAK
Intel HD Graphics 3000
Color LCD 1920 x 1200
AMD Radeon HD 6750M - VRAM: 1024 MB
OS X 10.10.4 (14E46) - Time since boot: 5:14:15
OWC Mercury Electra 6G SSD disk0 : (480.1 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Mavericks (disk0s4) /Volumes/Mavericks : 34.01 GB (9.14 GB free)
Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 444.25 GB (237.97 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 444.59 GB Online
HGST HTS721010A9E630 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
Boot OS X (disk1s3) <not mounted> : 134 MB
MacBook Chrono Backups (disk1s4) /Volumes/MacBook Chrono Backups : 599.35 GB (115.87 GB free)
Recovery HD (disk1s5) <not mounted> [Recovery]: 650 MB
MacBook TM Backup (disk3) /Volumes/MacBook TM Backup : 399.53 GB (122.84 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk1s2 399.86 GB Online
Apple Inc. FaceTime HD Camera (Built-in)
SanDisk ExpCard Adpt
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Volumes/MacBook Chrono Backups/Macintosh HD/Users/jeffreyw/Downloads/GeatdyAudioDevice.app
[not loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.digest-service.plist
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.backblaze.bzserv.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.backblaze.bzbmenu.plist [Click for support]
[running] com.dtv.vgconnect.plist [Click for support]
[loaded] com.dtv.vgconnect.uninstall.plist [Click for support]
gfxCardStatus Application (/Users/[redacted]/Downloads/gfxCardStatus.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)
Mobius RAID 2 UNKNOWN (missing value)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
WebClient: Version: 1.0 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Sessions
WasteNoTime
3rd Party Preference Panes: ℹ️
Backblaze Backup [Click for support]
Flash Player [Click for support]
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 444.25 GB Disk used: 206.28 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 64
Oldest backup: 2014-10-16 06:47:16 +0000
Last backup: 2015-07-18 18:16:27 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 444.25 GB X 3)
MacBook TM Backup [Local]
Total size: 399.53 GB
Total number of backups: 63
Oldest backup: 2014-10-15 23:37:33 +0000
Last backup: 2015-07-18 17:54:21 +0000
Size of backup disk: Too small
Backup size 399.53 GB < (Disk used 206.28 GB X 3)
32% backupd
12% mtmd
11% com.apple.WebKit.Plugin.64
8% WindowServer
4% com.apple.WebKit.WebContent(14)
1.66 GB com.apple.WebKit.WebContent(14)
1.10 GB kernel_task
492 MB softwareupdated
492 MB mds_stores
459 MB Safari
Virtual Memory Information: ℹ️
4.79 GB Free RAM
11.00 GB Used RAM
0 B Swap Used
Jul 18, 2015, 07:09:50 PM /Library/Logs/DiagnosticReports/Safari_2015-07-18-190950_[redacted].cpu_resourc e.diag [Click for details]
Jul 18, 2015, 03:36:20 PM Self test - passed
Jul 18, 2015, 01:24:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-18-13243 8_[redacted].crash
Jul 17, 2015, 12:22:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-17-12225 9_[redacted].crash
Jul 17, 2015, 12:01:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-17-12013 5_[redacted].crash
Jul 17, 2015, 11:09:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Contacts_2015-07-17-110957_[re dacted].crash
Jul 15, 2015, 11:39:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-07-15-23395 6_[redacted].crash
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Jul 18, 2015 7:01 PMby BobHarris,According to EtreCheck backupd and mtmd is using a good amount of CPU. This is Time Machine backup. That is going to be doing a lot of disk access, and since it is an SSD, it will be quick, then pumping that out to your backup disk. If Time Capsule has decided it needs to create a new full backup, that could generate a lot of CPU activity.
Also your Time Machine backup device is undersized. Time Machine could be spending a lot of time deleting old backups before it can make a new backup.
You have backblaze which I'm fairly sure is a network backup, and yet another process to access your storage.
You should make sure that all of your EtreCheck listed 3rd party kernel extensions, launch daemons and agents are up-to-date for Yosemite.
You could try an experiment, and boot into "Safe" mode. The boot will be slower, and some things may run slower, but Safe mode will not load 3rd part extensions, daemons and agents by default. If your system stops misbehaving, that is a strong indication that one of the 3rd party additions is at fault.
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Jul 18, 2015 8:00 PMby JeffNY,Thanks guys. But I will have to work on this more tomorrow. But three quick notes:
1. While I did stop an earlier Time Machine backup, I do just see now Time Machine is doing a 42.26GB backup to my AirPort Time Capsule. (I have a 2nd TM backup to a 2nd internal drive in the MacBook as well)
2. Yes, Backblaze is a network backup service, and I see that is now doing a 35 GB backup. (Both TM and Backblaze backups were current before I began the OS X 10.10 install)
3. Twice now, once right after the update and once just now, I noticed a very high pitch sound in my ears....I REALLY hope this is not another graphics/logic board going. This is what happened several months ago when issues with iPhoto started, again making the machine hot, then video problems, then failure of the video/logic board.
I see what else I can find out tomorrow.
Thanks,
Jeff
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Jul 18, 2015 8:09 PMby BobHarris,FYI. Last year when I replaced my hard disk with an SSD, my Mac ran hotter, because it was spending LESS time waiting for I/O and the CPU was able to run more.
You said you were doing a 2nd Time Machine backup to an internal disk. If that is a rotating hard disk, then it can be a source of heat, and because the SSD is so fast, the hard disk could be hammered with write data. This can generate a lot of heat. That and the CPU is running faster because it is getting data faster.
As I said, from my experience, an SSD can make a Mac that is not designed for an SSD run faster, but also hotter. Then throw into the mix a rotating hard disk, which is being hammered with a backup, and you can easily generate a lot of heat.
I also see that your disks are encrypted, so add in the CPU to encrypt/decrypt the data as you read and write it. More data arriving and departing for the CPU to crunch.
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Jul 18, 2015 8:25 PMby JeffNY,My issues before were before were before I had the SSD, and the slow hard drive seemed to be not helping iPhoto run smoother/cooler. The issue back then as I recall had to with how the graphics chips were mounted at the time of production, that lead to a high failure rate after a few years. I have not really had an issue with the SSD under 10.9. If fact it seem to run and work quite nicely.
The HGST 1TB drive in the DVD drive bay was put in when the SSD was. Again, it's never been a problem before, and as I mentioned, the current backup in progress is to the AirPort Time Capsule on my network (*not* the internal HD drive in the DVD bay). By the way, the HGST drive bandwidth is limited, the higher date rate NOT enabled, because these MacBooks from that era had trouble running drives on the DVD interface at the higher speeds.
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Jul 22, 2015 9:44 PMby JeffNY,Just to follow up:
- The over heating seems to have subsided for the most part. Not sure why Safari 8.0.7 caused the heat up the first time I used it, but I did notice during a Time Machine backup a lot of files ending in “…._1024.jpg” I think it was. I think upon opening Photos for the first time it made 1024 pixel wide versions of all my photos. But Apple should really throttle CPU speeds during such big tasks (or during OS X version upgrades!). This excess heat for extended periods of time can’t be good for the hardware.
- WiFi: I have my 17” MacBook Pro connected to my local network via Cat5 Ethernet cable (NOT WiFi), for more reliable Time Machine backups to my Apple Time Capsule. But I found 10.10 jumping from Ethernet to WiFi all by itself. I finally had to set up a new “Location” in the Network control panel and deleted all connection options except “Ethernet”. But if I select “Ethernet” 10.10 should NOT be jumping over to WiFi “just because” (where it can mess up my TM backup!).
- Having a LOT of problems with Yahoo email; messages not sending and trouble moving emails from Inbox to other folders. Often I have to open a new browser window or quit Safari and reopen it to get it to work again.
- Apps not fully quitting; a few times now Preview, Calendar and some other apps show as being open in the Dock, but are not. When I then try to use Option-Command-esc to Force Quit the apps that show up in the list some won’t Force Quit! I have to restart the machine, and a couple times I had to restart by holding down the power key…..the Restart command did not work.
This is why I put off “upgrading” to 10.10. I didn’t want to be a beta tester! I figured by now most issues should have been dealt with. But I think I am wrong, 10.10 is still REALLY buggy! And I am now very nervous about using it. Come on Apple, 10.10 is really sub-par! I think before you release "El Capitan" you should get Yosemite working right!!!
Jeff
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Jul 23, 2015 6:10 AMby BobHarris,But Apple should really throttle CPU speeds during such big tasks (or during OS X version upgrades!). This excess heat for extended periods of time can’t be good for the hardware.
But Apple designed your Mac and its cooling abilities based on the speed of a rotating hard disk. You decided to install a fast SSD AND keep the heat generating rotating disk, so you added more heat to the mix, allowed your CPU to run faster accessing RAM and other on-board components, which was not part of your Mac's cooling design.
I'm sure if you went back to the factory spec Mac components, it would not heat up nearly as much.
Newer Macs come with faster SSD than the drives either of use put into our Macs, and the CPUs run faster, the RAM is faster, etc..., but those Mac run cooler, because the were designed for those components.
So install smcFanControl and crank up your fan, make sure the bottom is raised up to allow cooling under the Mac as well as above, and at least enjoy the speed you are getting from using an SSD.
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Jul 23, 2015 8:45 AMby JeffNY,Bob.
Would you stop with this NONSENSE. Did you read what I said? I said "The over heating seems to have subsided for the most part".
But, first of all, I had times where the machine got hot BEFORE the (cooler & more energy efficient) SSD, specifically when using iPhoto under 10.7 I think it was and when using Photoshop too. And the CPU is doing the same amount of work, only waiting far less time with a SSD, making it far more efficient (and making less heat)! Thirdly, the HGST is only used for TM backups and only runs every other backup cycle for a very short time. 99% of the time its in sleep mode, and even when it runs it does not generate "heat". It has ZERO affect on the CPU getting hot. It also takes up a lot less space than the SuperDrive did. The SSD and HGST drive have made the machine run COOLER, by far, over the old drives.
Further, this MacBook was DESIGNED to be upgraded with better/faster/cooler/more efficient components.
>>Newer Macs come with faster SSD than the drives either of use put into our Macs, and the CPUs run faster, the RAM is faster, etc..., but those Mac run cooler, because the were designed for those components.<<
That has nothing to do with it. This MacBook has a 2.2GHz i7 and 16GB of DDR3 running at 1333 MHz. The CPU and bus are still faster than the SSD. And the CPU can only run as fast as it can run, i.e. the storage drive/device can't push the CPU into "overdrive" and make it overheat! Come on, common sense,
And its not the bottom of the machine that gets real hot, its on TOP (when it did), behind the keyboard. But as I said "The over heating seems to have subsided for the most part".
Now, if you want to try and explain all the software issues with 10.10 go ahead. 10.9, for the most part, ran FLAWLESSLY on this machine. I was pretty happy with it. But everyday I get a notification that "Updates available for this Mac"....and I figured by 10.10.4 most of the problems should have been dealt with.
And hey, I'm a HUGE Apple fan. I bought my first Mac in 1985 and bought many more for myself and my two businesses after that. Then iPods, iPads and iPhone. And I know Apple is always trying to improve things, and thats great. But Apple needs to address these issues with 10.10 (and Safari 8). Fast.
Jeff
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Jul 23, 2015 10:00 AMby Eric Root,Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
