Q: Help

Hello there, anwenfromaylesbury.

It sounds like you're not receiving the requests from Ask To Buy. Is there a message given on the requesting-end? The following Knowledge Base article offers up some great checklist items to review to make sure Family Sharing is set up completely:

Get help using Ask to Buy in the iTunes Store - Apple Support

Check the Apple ID that you're using in the iTunes Store

Make sure that you're signed in to the iTunes Store using the same Apple ID that you selected for sharing content with your family.

To check which Apple ID you selected for Family Sharing on your iPhone, iPad, or iPod touch, go to Settings > iCloud > Family and tap your name. Then go to Settings > iTunes & App Store and make sure that you're using the same Apple ID in the iTunes Store.

To check which Apple ID you selected for Family Sharing on your Mac, go to Apple menu > System Preferences > iCloud > Manage Family, then click your name. Then open iTunes, go to the Store, and make sure that you’re using the same Apple ID in the iTunes Store.

Finish setting up Family Sharing

Even if your iCloud account has Family Sharing and Ask to Buy enabled, you might need to finish setting up Family Sharing or confirm your iTunes Store account.

You can select Set Up in the "Unable to Ask Permission" message, or you can confirm your account on your iPhone, iPad, iPod touch, or Mac:

• In iOS 8, go to Settings > iCloud > Family and tap your name. If you see Confirm Account under Family Purchases, tap it and follow the onscreen instructions.
• In OS X Yosemite, go to Apple menu > System Preferences > iCloud > Manage Family and click your name. If you see a Confirm button, click it and follow the onscreen instructions.

Using Ask to Buy on an unsupported device

iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality. When you try to initiate a purchase on an unsupported device, you'll still be asked to request permission. However, you won't get a notification when the family organizer makes or declines the request. If the family organizer makes the purchase and your content doesn't download automatically, you can tap the price again to download the item.

If you're asked to finish setting up Family Sharing from a supported device, use an iPhone, iPad, or iPod touch that's using iOS 8 or a Mac using OS X Yosemite, then follow the above steps. You can use these steps to update to the latest version of iOS.

Thanks for being a part of Apple Support Communities.

Kind Regards.