Iphone 3S. sign on the screen: connect to itunes, I connect, press restore, and no success.

Hi,

Iphone 3S.

Sign on the screen: connect to itunes (picture1)

User uploaded file


I connect, press restore (picture 2)

User uploaded file


The sign says: restore not possible. (picture 3)

User uploaded file

Please help.

iPhone 3GS

Posted on Jul 19, 2015 7:01 PM

Reply
1 reply

Jul 21, 2015 2:26 PM in response to 17april

Hello 17april,


I'm sorry to hear you are having these issues with your iPhone. If you continue to get errors about not being able to contact the iPhone software update server when you try to restore your iPhone, you may find the information and troubleshooting steps outlined in the following article helpful:


iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server - Apple Support


Cheers

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Iphone 3S. sign on the screen: connect to itunes, I connect, press restore, and no success.

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