Q: 6 plus touchscreen unresponsible at apps

about 3 week ago my touchscreen becomes unresponsive when I'm using it no matter what appication is working can be any app open also contacts or phone, to recover the functionality I have to press the power button and unlock my device using the touch screen, I already reboot the phone, reset all settings and the problem still there im worry if this is linked to the last update.

it looks like a software problem.

any suggestion ?

thanks

iPhone 6 Plus, iOS 8.4

Posted on Jul 19, 2015 7:03 PM

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Q: 6 plus touchscreen unresponsible at apps

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by Brett L,

Brett L Jul 21, 2015 2:32 PM in response to RhinoMX
Community Specialists

Jul 21, 2015 2:32 PM in response to RhinoMX

Howdy RhinoMX,

If the screen of your iPhone becomes unresponsive to touch, I would suggest that you troubleshoot using the steps in this article - If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Thanks for using Apple Support Communities.

Best.
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by Brett L,

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