Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iSight on my Macbook Air has stopped working

my webcam has stopped working with all applications (FaceTime, Photo booth, Skype).


Im on the newest software and can't seem to shift the problem..

MacBook Air (13-inch, Early 2014), OS X Yosemite (10.10.4)

Posted on Jul 20, 2015 7:19 AM

Reply
2 replies

Jul 21, 2015 7:22 AM in response to alichadwick1996

One of these will fix your problem:


(1) If restarting your Mac doesn't fix the problem,


(2) use Apple's http://support.apple.com/kb/HT2090.


(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)


Be sure to test more than one Apple app in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.


A "Standard" user account is all you need for testing.


(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.


(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced.



Message was edited by: EZ Jim


Mac OSX 10.10.4

iSight on my Macbook Air has stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.