HP Envy 5660 booklet printing

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HP Envy 5660 booklet printing

I have a file in Excel for Mac that I created on my iMac (iOS is the latest version of Yosemite). I was having no trouble printing it, from Excel, to my HP Envy 5660 in booklet mode as of last week. Now, after downloading the latest drivers, the booklet option is greyed out. I seem to still be able to print in duplex mode (long edge, short edge options), but booklet is not available. I also tried printing in booklet mode from Word and Adobe and both had the same signature (option greyed out). Is there a way to regain this functionality?

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.4), HP Envy driver version 12.39

Posted on Jul 20, 2015 9:05 AM

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Answer 1

mario49

Community Specialist

Jul 22, 2015 7:47 AM in response to spacechick

Hey spacechick,

Thanks for the question. If I understand correctly, a feature for printing is missing. I would recommend that you read this article, it may be able to help the issue.

Get help resolving printer issues on your Mac - Apple Support

These steps may resolve printing issues that have no other clear cause.

Open the Printers & Scanners pane of System Preferences, then select your printer and click the minus (-) button to remove it from the list.

Follow the steps in the previous section to add your printer.

If the issue persists, reset the printing system,

Thanks for using Apple Support Communities.
Have a good one

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Answer 2

spacechick Author

Level 1

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Jul 22, 2015 10:13 AM in response to mario49

Thanks. I have already tried removing and re-adding the printer and that did not seem to solve the issue. I have not tried resetting the printing system, so I'll give that a try.

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