Update to Yosemite, superdrive not working after update

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Update to Yosemite, superdrive not working after update

I updated to Yosemite and my Superdrive is no longer working. It will not accept discs. I try to put them in like normal and it does not suck them in, instead seems like it stops and won't let me push it further. I only had this problem right after updating, it worked fine before. So far I have tried resetting the PRAM, SMC, opening the terminal and manually doing a disk eject which I heard from other users worked (mine was making the eject noise, but still would not work after), I also went in and ran repair disk permissions and there were no problems. I have a 2009 Macbook Pro, works fine other than this issue now.

Posted on Jul 20, 2015 9:31 AM

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Answer 1

judysings

Community Specialist

Jul 22, 2015 7:57 AM in response to elowen

Hello elowen,

If your SuperDrive will not accept discs, take a look at the troubleshooting steps below in addition to the ones you've already tried.

Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
https://support.apple.com/en-us/HT201788

Doesn't accept discs

Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).

If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.

Try another disc to see if the issue is being caused by a specific disc.

Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.

Allow the drive one or two seconds to accept the disc while it is fully inserted.

Reset the System Management Controller (SMC).

If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.

Regards,

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