My Iphone 5s was stuck on "searching…”. After trying everything I could I decided to factory reset it. The issue is that now it is still stuck on “searching…” even if I pull out the SIM card. I cant activate it or use it know. Any advice?

Question

My Iphone 5s was stuck on "searching…”. After trying everything I could I decided to factory reset it. The issue is that now it is still stuck on “searching…” even if I pull out the SIM card. I cant activate it or use it know. Any advice?

I tried to reset network settings, I tried to toggle with airplane mode and cellular data, I turned it on and off. None worked. Now my phone cant be activated and therefore cant be used. Please help as soon as possible...

iPhone 5s, iOS 8.4

Posted on Jul 20, 2015 11:32 AM

Reply

Answer 1

norm123

Community Specialist

Jul 22, 2015 9:31 AM in response to nico.schmidt004

Hi Nico,
I am sorry to hear about your activation issues with your iPhone 5s. From the looks of it you have done almost everything you can to get your iPhone back up and running. The only thing that you can do now is to contact Apple Support for further assistance. Take a look at the link below for more information.
If you can't activate your iPhone
https://support.apple.com/en-us/HT201407
Take it easy

Reply