iPhone 6 will not update

Hello, purchased a new iPhone 6 with a contract with Verizon. The phone came with iOS 8.2. I backed it up to my computer, turned off the passcode, and clicked "download and install", or something along those lines. The firmware downloads, but when it goes to install, I get the message, "the software for the iphone "iphone name" was corrupted" Any help would be appreciated, Thanks.

iPhone 6, iOS 8.2

Posted on Jul 20, 2015 12:05 PM

Reply
1 reply

Jul 22, 2015 9:50 AM in response to Liam_429

Hi Liam_429,

Are you trying to update your iPhone via iTunes or over the air? What version of the operating system / iTunes is on your computer? Here is some information for updating over the air:

Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204

Resolve issues with an over-the-air iOS update - Apple Support
https://support.apple.com/en-us/HT201435

Take care,

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iPhone 6 will not update

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