Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bluetooth mouse, keyboard and trackpad suddenly stopped working

So this morning I came home from shift ( I'm a firefighter ) woke up my iMac and the wireless mouse would not respond not the keyboard. I pushed rear button for restart with it did the got this grey screen for which seemed like a eternity it finally booted up but still not devices detected on BT. I can even select BT to turn off. So I did some research and had to make a trip to staples to get an F**ing keyboard and I have done everything I could find on this sight to fix this issue. Here is a list.


Deleted Bluetooth.plist and plist.lockfile

restarted several times

Safe boot

repaired disk permissions

verified

new battery in all devices

reset SMC

reset PRAM

unplugged all USB devices


what else can I do. This is really ******** me off!!


iMac mid 2011 21.5 "

running 10.10.4

2.7 intel i5 12 G RAM

The real crazy thing is that I upgraded to 10.10.4 a while ago and things have worked just fine up until 24 hrs ago.

My old white iMac (yes I still have it) was able to discover both mouse and keyboard in seconds.


Somebody please help


iMac, OS X Mountain Lion (10.8), Safari 6.0


iMac, OS X Mountain Lion (10.8), Safari 6.0

Posted on Jul 20, 2015 2:43 PM

Reply
2 replies

Bluetooth mouse, keyboard and trackpad suddenly stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.