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All replies
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Helpful answers
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Jul 20, 2015 3:36 PM in response to lllaassby Abby Carlton,Your response is worded in a confusing way and I don't know what to click on to fix it.
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Jul 20, 2015 3:41 PM in response to Abby Carltonby lllaass,As I said, Click on the link in my previous reply and go to my reply in that link
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Jul 20, 2015 3:50 PM in response to lllaassby Abby Carlton,I mean your response on the other link. I got to your response but i don't know what recovery mode is or any of it. It's too confusing.
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Jul 20, 2015 5:39 PM in response to Abby Carltonby BooMonster,Connect to iTunes,
Restore using iTunes
If you've synced your device with iTunes, you can restore your device.
- Connect your device to the computer you synced with.
- Open iTunes. If asked for a passcode, try another computer you've synced with, or use recovery mode.
- Wait for iTunes to sync your device and make a backup. If it doesn't, learn what to do.
- Once the sync and backup have finished,click Restore [your device].

- When you reach the Set Up screen while restoring your iOS device, tap Restore from iTunes backup.
- Select your device in iTunes. Look at the date and size of each backup and pick the most relevant one.
Get more help
If you can’t force restart or use recovery mode because of broken buttons, contact Apple Support.
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Jul 21, 2015 2:10 AM in response to BooMonsterby lllaass,BooMonster the poster can't use Recovery mode as you stated since that requires use of the Home button that the poster says does not work.
My link provided a means of placing the iPod in Recovery mode via an app on a computer.
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Jul 21, 2015 5:34 PM in response to lllaassby BooMonster,My method doesn't involve recovery mode or a home button and uses no 3rd party apps. Mine uses iTunes without recovery mode.