mohit311
Level 1 (0 points)

Q: iphone6lost

Hello, I have lost my iPhone6. On the find my iPhone the status is online,No Location available. Please suggest How can I locate my phone.

iPhone 6, lost

Posted on Jul 20, 2015 3:20 PM

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mohit311

Q: iphone6lost

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  • by mario49,

    mario49 mario49 Jul 22, 2015 2:20 PM in response to mohit311
    Community Specialists
    Jul 22, 2015 2:20 PM in response to mohit311

    Greetings mohit311,

     

    After reviewing your post, it sounds like Find My iPhone is not able to show the location. I would recommend that you read this article, it may be able to help the issue.

     

    Get help using Find My iPhone - Apple Support

    If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:

    • It's powered off, the battery has run out, or it’s been more than 24 hours since the last location was sent to Apple (if Send Last Location is turned on). When your device is connected to the Internet, you can see the remaining battery in the upper-right corner of the information pane. 
    • Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi or data network. Wait a few minutes and try again.
    • You're in a country where we don't offer this feature. This feature might not be available in your country due to technical limitations or local law.

    You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My iPhone. Your device will receive the command after it's turned on and has an Internet connection.

     

    Thanks for using Apple Support Communities.
    Take care