Songs disappear from my playlist

I have exactly the same issue. Random tracks just disappear from both playlists and My Music. Sometimes tracks disappear the next day and sometimes several days later. There appears to be no logical explanation; I could almost understand if it was whole albums or artists which were disappearing but it seems to be truly random. I have tried re-booting my iPhone and removing everything and starting from scratch (not a quick process) but alas no joy. I can only hope Apple read these and get this sorted otherwise I'll not be paying for this!

Seriously! I had 127 songs in one of my playlist and only had 9 left yesterday morning. I checked the other playlists and they seem to be left in tact. However, a few hours later, they all were reduced to just a few songs. This was on my iPhone.

Luckily, I checked my mac and iPad and the playlists all seemed to be intact still. Whew! I thought to myself, "Must be a server thing on Apple's end."

Then, cut to today, my playlists seemed to think that it was a good idea to sync my mac and iPad to the playlists that were showing up in my iPhone. WHAT THE HECK HAPPENED?!?!?! I'm not an idiot. In fact, I work in tech and understand that this was not a user error. This has to be an issue on Apple's side.

Hours and hours of carefully adding my Spotify playlists song-by-song to the new Apple Music service and now they're just all gone. I don't even know what to do. I'm just speechless. I doubt that even Apple would be able to salvage the playlists that I once had.

Silver lining is, I guess I could turn my Spotify subscription back on. At least they've never once messed up my playlists in the few years that I've had them. But I really just wanted Apple Music to work.

Apple, seriously?! What's going on?

I solved the problem for me.

In Settings, go to Apple Music, then make sure the iCloud Sync (or whatever it's call, off hand) is turned on. Somehow it was turned off on my phone (either I did it and didn't realize the impact or it happened on its own). Either way, after turning that back on all of My Music suddenly appeared on my phone again.

I'm having the same problem, and it is terribly annoying! But the issue doesn't seem to be very widespread, became there don't seem to be many comments about this happening. Are people just not creating playlist, or not paying close attention to what's in them? The only thing I can think of is that perhaps the error is caused by the phone playlist syncing with an older version of the playlist on Apple's iCloud servers. I've tried everything, including a full factory restart, all to no avail. I really hope this issue gets some attention and that a fix is provided...

New development today: I was frustrated with the disappearing songs, so I stopped trying to add them back in. Today, however, about 100 songs that had previously disappeared showed back up in the playlist again. Perhaps Apple is getting their servers in order (I still feel pretty sure that this is a server-related issue)? Anyone else experience songs automatically showing back up again?

The worse thing in this fruit-land is syncing and using more than 1 iOS device for whole music library. Now I have deleted manully all the music from Mac (in iTunes), I use iPhone to play everywhere (home at Apple TV, on the go, in car etc.), and I try to have the same music library on iPad mini 2, but it seems to be not possible to have offline 1:1 copy of the iPhone music library. I am tired, this ecosystem is terrible, it is beatifuly packaged communism and fascism in one. I am from Poland and I know results of — and how works — communism and fascism.

Same issue, playlist having 15 songs in iTunes (Mac) and only 13 on iOS. The missing songs don't even show up in my library. According to my experience, if there are any songs in the playlist that later disappear from the Apple Music catalogue (I have one in this playlist), then it simply breaks the playlist. After I removed this one song, the rest of them synced back perfectly just the way the playlist looked like in iTunes.

The truly annoying thing is that this song was available when I searched for it in iTunes (in the Apple Music catalogue), and I could play it on my Mac, but it didn't even show up in the search results when I looked for it on iOS. It might be that some artists and record companies don't allow mobile device streaming, but this is lunacy; to have crippled playlists because of this? I am seriously considering switching back to Spotify, because this is making my life a living h3ll, having to worry about how many of my songs disappear every time I hit the road, and of course if a playlist breaks, most songs are no longer available for offline listening.

Do you mean iCloud music library? I've always had it on, but this is to do with your predownloaded music in iTunes... I've got a problem with Apple Music playlists... But it might be helpful to the person who asked the question originally...

I have a similar problem:

1. The number of songs in one of my playlists went down from 34 to 5 on my iPhone and to 13 on my iMac. All songs that disappeared from this playlist are still on my iMac in my own (general) Music library. One song showed up twice in each playlist. The second appearance had a duplicate title, but the wrong music.

2. I searched my own Music library for a song. The song could not be found. I checked the length of the song on-line. Then I sorted my songs in my Music library by time. I found the missing song but it had the wrong song name and wrong artist name.

3. The deeper I get into my purchased songs, the more I realize that the titles of the songs don't match the proper music.

I realize there are many other members having problems and hope that Apple will soon come up with a solution. Meanwhile, I hope that one of community members may have a solution. Should I meanwhile cancel my Music subscription? Or has the damage already be done!

I turned iCloud Music Library on (on my iPhone/Settings/iCloud Music Library), and clicked on Replace. I did not get the solution I was hoping for. Several playlists disappeared totally. Others showed a reduced # of songs. The strange thing is that none of the songs now shown on my iPhone will play through the iPhone speaker.

Just on holiday in Spain - this has emptied out almost all songas from two of my playlists . Apple ones don't seem effected- or one I have with very old songs. Wonder if this is licensing problems ? Have tried trick turning on and off iCloud library but no success - very frustrating as took ages to add and no idea if I will get back when in UK. They have 3 months to sort then back to spotify I will go.

After talking twice with Apple Support, I was still not able to get a solution. Then I did the following to get my iTunes back on my Mac by using my March 1, 2015 iTunes backup I had on an external drive. (By the way, I discovered that I could not access my iTunes copies on my Time Machine, but that is now another problem):

- From the Mac menu bar at the top of the computer screen, choose iTunes > Preferences. Deselect the option for iCloud Music Library. Click OK to accept the change

- On the iPhone, iPad, or iPod touch: In Settings, tap Music. Turn off iCloud Music Library.

- Copied the song and home videos added to iTunes since the date of my backup, I'm my case March 1, 2015. I copied these file to folders I created in Finder, under Documents. One folder for Songs, and 1 other folder for Videos.

- Erased iTunes and all folders under it, so only the (Apple) Music folder was showing, being empty

- Copied my iTunes from March 1, 2015 to the Music folder

- Clicked in iTunes on my Music Library and then added my saved songs by clicking on File / Add to Playlist and selecting the songs I had copied earlier to the folder "Songs since March 1".

- Clicked in iTunes on my Home Video Library and then added my saved videos by clicking on File / Add to Playlist and selecting the videos I had copied to the folder "Videos since March 1".

I synced my iPhone and iPad to my Mac. Everything is working fine so far. I'm not going to Apple's Music until I'm sure everything continues to work fine for a few days. And I'll make sure that I make a complete backup of my iTunes before implementing Apple Music again.

Eruedraith wrote:

New development today: I was frustrated with the disappearing songs, so I stopped trying to add them back in. Today, however, about 100 songs that had previously disappeared showed back up in the playlist again. Perhaps Apple is getting their servers in order?

They are bound to eventually ... or the service will fail miserably.

TomekOsiowy wrote:

The worse thing in this fruit-land is syncing and using more than 1 iOS device for whole music library. Now I have deleted manully all the music from Mac (in iTunes), I use iPhone to play everywhere (home at Apple TV, on the go, in car etc.), and I try to have the same music library on iPad mini 2, but it seems to be not possible to have offline 1:1 copy of the iPhone music library. I am tired, this ecosystem is terrible, it is beatifuly packaged communism and fascism in one. I am from Poland and I know results of — and how works — communism and fascism.

You save yourself a lot of sanity by taking a long holiday from Apple Music and check back in a couple of months.

Hello. Adding to the pile. Playlist I created from my main Spotify playlist lost 100 of its songs over the weekend. I was at the gym so figured I would look online when I got home for solotion and proceeded to add some new songs to the almost empty playlist. Get home, none of the songs I added stayed in the playlist along with the 100 songs that disappeared. Tried the two solutions in this conversation (going into My Music and turning off and on the "show music available offline" option then also toggling the iCloud music library option in the settings menu) and neither worked. Right now, all playlists but 1 show any music in them. As stated by others, this is pitiful and we will all pop back to Spotify ASAP if apple cant get its servers in order. Went through this same thing when MobileMe first launched and things just didn't sync right. one might have thought the company learned from that. Clearly not. APPLE - you have one chance to make this right as most of us will only give you a little slack to fix this and assume you realize Spotify offers pretty much the same thing but it actually works right.