Q: I've just reset factory my Mac and a lot of the built-in apps (that I supposed to have freely) disappeared and I have to pay to get them back on Appstore. How can I get them back without paying?

I've just reset factory my Mac and a lot of the built-in apps (that I supposed to have freely) disappeared and I have to pay to get them back on Appstore. How can I get them back without paying?

MacBook Pro with Retina display, OS X Yosemite (10.10.4)

Posted on Jul 21, 2015 12:11 AM

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Q: I've just reset factory my Mac and a lot of the built-in apps (that I supposed to have freely) disappeared and I have to pay to ge ... more

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by D.Cohen,

D.Cohen Jul 21, 2015 12:17 AM in response to Tom.Ng VIE
Level 6 (8,424 points)

Desktops

Jul 21, 2015 12:17 AM in response to Tom.Ng VIE

These apps should be in your App Store Purchases list. If you don’t see them, they may be under Hidden Purchases. You can try downloading these apps from there.
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by Tom.Ng VIE,

Tom.Ng VIE Jul 21, 2015 12:25 AM in response to D.Cohen
Level 1 (0 points)

Jul 21, 2015 12:25 AM in response to D.Cohen

D.Cohen

It's empty in my purchases tab. Could you please show me how to access my Hidden Purchases?
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by D.Cohen,

D.Cohen Jul 21, 2015 12:29 AM in response to Tom.Ng VIE
Level 6 (8,424 points)

Desktops

Jul 21, 2015 12:29 AM in response to Tom.Ng VIE

Make sure you are logged in to your account. Apart from that, take a look at this article:
Hide and unhide purchases in the Mac App Store - Apple Support
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by Tom.Ng VIE,

Tom.Ng VIE Jul 21, 2015 12:44 AM in response to D.Cohen
Level 1 (0 points)

Jul 21, 2015 12:44 AM in response to D.Cohen

D.Cohen

I've logged in already but still can't see anything in my purchases tab. Follow your link, I can't see View Hidden Purchases in my Account Information page.
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by OGELTHORPE,

OGELTHORPE Jul 21, 2015 3:12 AM in response to Tom.Ng VIE
Level 9 (52,303 points)

Mac OS X

Jul 21, 2015 3:12 AM in response to Tom.Ng VIE

Access your backup HDD. They should all be there.

Ciao.
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by Tom.Ng VIE,

Tom.Ng VIE Jul 21, 2015 6:44 AM in response to OGELTHORPE
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Jul 21, 2015 6:44 AM in response to OGELTHORPE

OGELTHORPE

Unfortunately, I haven't backup anything at first.
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Q: I've just reset factory my Mac and a lot of the built-in apps (that I supposed to have freely) disappeared and I have to pay to get them back on Appstore. How can I get them back without paying?

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by D.Cohen,

by Tom.Ng VIE,

by D.Cohen,

by Tom.Ng VIE,

by OGELTHORPE,

by Tom.Ng VIE,

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