HT201516: Mac OS X: How to troubleshoot a software issue

Learn about Mac OS X: How to troubleshoot a software issue
Saxum Maris

Q: My MacPro now takes 3-4 minutes to start up instead of about 20 seconds. This happened after installing some software updates:

My MacPro (mid 2012) now takes 3-4 minutes to start up instead of about 20 seconds. This appears to have happened after installing some software updates:

iTunes 12.2 and 12.2.1

Security update 2015-005 version 1

Safari 7.1.7

GarageBand v10.1

 

I don't know which of the above, if any, is responsible.

Has anyone experiences this or know of a fix?

 

Rgds Haddi

MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.5)

Posted on Jul 21, 2015 5:11 AM

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Q: My MacPro now takes 3-4 minutes to start up instead of about 20 seconds. This happened after installing some software updates:

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  • Helpful answers

  • by thunderzzz,Helpful

    thunderzzz thunderzzz Jul 21, 2015 5:13 AM in response to Saxum Maris
    Level 6 (8,379 points)
    Notebooks
    Jul 21, 2015 5:13 AM in response to Saxum Maris

    Try restarting your Mac in Safe mode:

    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds

    Also run Etre Check tool  and post results here: Using EtreCheck

  • by Saxum Maris,

    Saxum Maris Saxum Maris Jul 21, 2015 9:59 AM in response to thunderzzz
    Level 1 (0 points)
    Jul 21, 2015 9:59 AM in response to thunderzzz

    Thunderzzz - thanks for the help. My Mac is back in fine form after following your advice. Awesome!

  • by thunderzzz,

    thunderzzz thunderzzz Jul 21, 2015 10:04 AM in response to Saxum Maris
    Level 6 (8,379 points)
    Notebooks
    Jul 21, 2015 10:04 AM in response to Saxum Maris

    You are welcome