AutoPlay dialog box stopped automatically opening. How do I re-enable auto-import?

Hey DavidBoston1956,

If iTunes is recognizing your iPhone correctly, but you're not seeing your iPhone in My Computer or unable to import the photos taken with your iPhone, the article linked below details a number of options for troubleshooting and alternative methods for getting your photos onto your computer.

If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support

However, if you're not seeing your iPhone appear correctly in iTunes, we've another article that can help get your iPhone, your computer, and iTunes to communicate properly.

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

All my best

DavidBoston1956,

If your iPhone doesn't appear correctly in "My Computer" or "Devices and Printers" on your computer, there will be no prompt for Auto-Play options, as the computer doesn't properly recognize a device for which it can provide said options. The steps outlined below can help get your iPhone to properly appear in "Devices and Printers" at which point you should begin to see Auto-Play options once more.

If you don't see the camera entry in the Device Manager, test your iOS device on a different computer.

• If another computer recognizes the iOS device as a camera, contact Microsoft, or whoever supports Windows on your computer, for help with this issue.
• If the same issue occurs on a different computer, restore the device and set it up as new. Remember to make a copy of your photos before restoring your device.

If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support

Cheers