Q: iphone 5s microphone not working during calls

I received my new iphone 5s last week. Since then the microphone cuts out or does not work at all during calls. Both normal and speaker calls. I have tried fixes like 'turn off noise cancellation' etc but still no luck. Any further advice?

iPhone 5s, iOS 8.4

Posted on Jul 21, 2015 8:14 AM

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Q: iphone 5s microphone not working during calls

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by judysings,

judysings Jul 23, 2015 7:30 AM in response to Raaspberi
Community Specialists

Jul 23, 2015 7:30 AM in response to Raaspberi

Good Morning Raaspberi,
If you are having issues with the microphone on your iPhone 5s, take a look at the troubleshooting steps below:
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203792
Regards,
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Q: iphone 5s microphone not working during calls

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by judysings,

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