Mail not sending

Question

Level 1

4 points

Mail not sending

Hi all,

I am using Mail on a Mac Pro 2012 with OS 10.8.5. I can receive incoming mail, but sending is extremely slow to none. There is an icon consisting of a circle with a triangle inside and an exclamation mark in the triangle next to the inbox and trash icons. I have run diagnostics and Mail connects to the internet and the Providers SMPT Server . Any suggestion on why I may not be able to send outgoing mail? Thanks in advance for any assistance.

Best,

M.J. Anderson

Mac Pro, OS X Mountain Lion (10.8.5), Quad 4 3.2 ghz

Posted on Jul 21, 2015 8:45 AM

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Answer 1

Eric Root

Level 10

684,027 points

Jul 21, 2015 8:51 AM in response to MJADezyn

Troubleshooting Apple Mail

What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.

Troubleshooting sending and receiving email messages

Troubleshooting sending email messages

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Answer 2

MJADezyn Author

Level 1

4 points

Jul 21, 2015 9:24 AM in response to Eric Root

Thanks Eric,

I finally got to a Tech rep with Cox Internet, my provider. They are having issues so that is probably the cause. Mail Connection Doctor connects but loses connections. I'll wait awhile and see if Cox fixes the issue and will report back. in the mean time I will visit your suggested trouble shooting sites.

Again Thanks,

Monty

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Answer 3

Eric Root

Level 10

684,027 points

Jul 22, 2015 9:19 AM in response to MJADezyn

You are welcome.

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