Q: One of my newly downloaded songs will not play because Itunes says the computer is not authorized to play it. I've never had this problem before after hundreds of downloads. Is there a solution?

One of my newly downloaded songs will not play because Itunes says the computer is not authorized to play it. I've never had this problem before after hundreds of downloads. Is there a solution?

iPod classic

Posted on Jul 21, 2015 9:22 AM

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Q: One of my newly downloaded songs will not play because Itunes says the computer is not authorized to play it. I've never had ... more

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by pedro d,Helpful

pedro d Jul 23, 2015 8:32 AM in response to AlexmUK
Community Specialists

Jul 23, 2015 8:32 AM in response to AlexmUK

Hello there, AlexmUK.

It sounds like you are receiving prompts to authorize your computer, after a recent purchase. The following Knowledge Base article offers some solutions to a few of the reasons iTunes might prompt to authorize your computer:

If iTunes repeatedly prompts you to authorize your computer - Apple Support

Thanks for reaching out to Apple Support Communities.

Cheers.
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by turingtest2,Helpful

turingtest2 Jul 23, 2015 10:06 AM in response to AlexmUK
Level 10 (86,377 points)

Apple TV

Jul 23, 2015 10:06 AM in response to AlexmUK

Sometimes this error is caused by a corrupted download. Try deleting the file, don't hide from iTunes in the Cloud if prompted, then redownload from your purchase history.

tt2
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by AlexmUK,

AlexmUK Jul 31, 2015 8:31 AM in response to pedro d
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Jul 31, 2015 8:31 AM in response to pedro d

many thanks Pedro D - will investigate further
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by AlexmUK,

AlexmUK Jul 31, 2015 8:33 AM in response to turingtest2
Level 1 (0 points)

Jul 31, 2015 8:33 AM in response to turingtest2

many thanks turingtest2 will give it a try
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Q: One of my newly downloaded songs will not play because Itunes says the computer is not authorized to play it. I've never had this problem before after hundreds of downloads. Is there a solution?

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by pedro d,★Helpful

by turingtest2,★Helpful

by AlexmUK,

by AlexmUK,

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by pedro d,Helpful

by turingtest2,Helpful