GN@SF

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Q: iTunes 12.2.1.16 won't play videos with extras

I have a Mac with Yosemite 10.10.4 and iTunes 12.2.1.16. iTunes though won't play videos with extras like Star Trek Into Darkness.

At start it will ask for country, after picking US then options shows up, with play and after clicking on play nothing happens.

Mac Pro, OS X Yosemite (10.10.4)

Posted on Jul 21, 2015 10:04 AM

I have this question too

Q: iTunes 12.2.1.16 won't play videos with extras

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Helpful answers

by brenden dv,

brenden dv Jul 23, 2015 8:52 AM in response to GN@SF
Community Specialists

Jul 23, 2015 8:52 AM in response to GN@SF

Hello GN@SF,

I'm sorry to hear you are having these issues with iTunes on your Mac. If you are having issues accessing or playing available iTunes Extras for your purchased content, you may find the information and steps outlined in the following article helpful. In particular, you may want to double-check your country settings, and also be aware of the slight differences for content purchased prior to July 10, 2014:

Buy and play movies with iTunes Extras - Apple Support

Cheers
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