I have followed all the suggestions for the error code 0x80096004 and I still can't connect to Itunes store. I am using Firefox as a browser, and using windows XP

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I have followed all the suggestions for the error code 0x80096004 and I still can't connect to Itunes store. I am using Firefox as a browser, and using windows XP

I am trying to access the I Tunes store and continue to get the error code: 0x80096004 " An unknown error has occurred, make sure you are connected

to the internet and try again." I have reset my proxy settings, checked time and date, and adjusted the settings on my firewall and security with no luck.

I am using Firefox as a browser and Windows XP, so there are no updates available

Help😕😠

iPod classic, Windows XP

Posted on Jul 21, 2015 12:27 PM

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Answer 1

Jul 21, 2015 12:33 PM in response to cmarfjr

iTunes for Windows requires Windows 7 or later. You would have to upgrade your PC to Windows 7 in order to use iTunes on your PC.

Windows 7 system requirements - Windows Help

64-bit editions of Windows 7 and Windows 8 require the iTunes 64-bit installer; for more information, visit www.itunes.com/download
400MB of available disk space
Screen reader support requires Window-Eyes 7.2 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility
iTunes is now a 64-bit application on 64-bit versions of Windows 8 and 7. Some third-party visualizers may no longer be compatible with this version of iTunes. Please contact the developer for an updated visualizer that is compatible with iTunes 12.1 or later
Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country

This information is available here > Apple - iTunes - Download iTunes Now

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