ipbone5s bottom screen is dark and not displaying however the option behind or i ons cunction if touched . the bottom potion for abot an inch is completely black during start and with lwhite lines after starting . these lines extends to full screen

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nats.dxb Author

Level 1

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ipbone5s bottom screen is dark and not displaying however the option behind or i ons cunction if touched . the bottom potion for abot an inch is completely black during start and with lwhite lines after starting . these lines extends to full screen

Iphone5s

ios8.4 recently updated

issue with earlier version 8.3 too

iphone5s bottom screen is dark and not displaying

however the option behind or i ons cunction if touched

. the bottom potion for abot an inch is completely black during start and

with lwhite lines after starting . these lines extends to full screen

it is extremely difficult to operate

Tried restarting and reset (home and power button) issue still remains

contact me for more details

can send screen shot of issue

Natarajan

iPhone 4, iOS 8.4, write to me for more details

Posted on Jul 21, 2015 6:02 PM

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Answer 1

pedro d

Community Specialist

Jul 23, 2015 2:18 PM in response to nats.dxb

Hello there, nats.dxb.

It sounds like you've done some great troubleshooting on your own. The following Knowledge Base article offers some instruction to review for the issue you're having with the display on your iPhone:

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

If you see lines, missing sections, discoloration, or poor image quality

Try to restart your device. If you can't restart, force restart your device.

If this doesn't work, restore your device.

If you still see the issue after you restore, contact Apple Support.

Thanks for being a part of Apple Support Communities.

Cheers.

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