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How to report inappropriate use of "Recommended " tag?

Please alert the moderators!!!


I don't know where to post this. I've self-reported the error with the 'Report Post' tool and requested that the mods delete my answer, but it's quite difficult to explain the problem in 255 characters or less, the limit for a 'Report Post' message.


Somehow my answer with AppleID kostby in this thread was RANDOMLY marked "Recommended ". I am NOT an Apple employee, but this "Recommended " gives the wrong impression and is MISLEADING to anyone who might stumble across the thread in the future.

I have no choice but to discontinue use of this AppleID immediately and will no longer participate in Apple Support Communities.

Thanks in advance for your assistance, since I will be unable to reply.

Posted on Jul 21, 2015 10:58 PM

Reply
22 replies

Jul 22, 2015 3:19 AM in response to kostby

Here is what the hosts said about Apple Recommends when it was introduced.

Find great answers in record time

With Apple Recommends, Community Specialists will recommend posts that provide helpful, clear, and relevant information. If a thread has recommended replies, you’ll see them right below the original question, so you don’t have to read an entire conversation to get the answers you need.


Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.


Still have more to say? Threads with Recommended answers won’t be locked, so you can continue the conversation even if the question is answered.


Apple Recommends also lets you earn reputation points for sharing your knowledge. If a Specialist recommends your post, you will receive 5 points in addition to any points you receive from other community members.





I would read it as an implication that yours was a useful piece of advice that others with similar issues to the original poster of that thread could make use of. I fail to see why you have taken offence. 😕



Please reconsider your reaction and stick around. 🙂



tt2

Jul 22, 2015 10:37 AM in response to kostby

I agree with all said here - you have even heard from our gracious Host Zack_T. (although indirectly, as he actually replied to gail frm maine). I will go one better than Robert's comment... I think it was very well crafted - Brief, concise, inquisitive, explanatory, wrapping up with a very good suggestion - all in ±60 words! Would that I (and many of us) were so good at this!


I urge you NOT to abandon your volunteer work over a misunderstanding.


buenos tardes

ÇÇÇ

Jul 22, 2015 5:29 PM in response to bobseufert

😕

AlohaBob

I guess I agree with what you mean by " It appears the Apple Recommended post (kosby's) wasn't chosen for solving the question. " - BUT - Apple never said that it was.


tt2 was kind enough to quote the 'Press Release' earlier in the thread...


...

Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.

...

Green is confusing, maybe... but no more so than a lot of other stuff going on that belongs on the "Unexplained Files" TV show. 👿


Pick a color...

User uploaded fileUser uploaded file

Jul 22, 2015 5:50 PM in response to ChitlinsCC

What's wrong with red ? It is Apple. And move it out of the OP's question box and move it below to the this helped me section. Having a Apple recommends means the OP can no longer grant a greenie to show the answer that solved the problem.

And I have have to agree with kosby I don't want to appear to work for Apple. Many people already think the Forum is staffed by Apple personnal. Why make even more likely they'll have have that misunderstanding ?

I like simple, you know that, I think the Apple recommends adds needless confusion. What happens now if the Op says "Thanks for the suggestion but that didn't work. " Would it remain a Apple recimmends ?


Before anybody gets their knickers in a knot this is just two friends exchanging ideas hoping to help make the Forum more useful.

Jul 22, 2015 6:29 PM in response to bobseufert

Support Feedback👿


Red is a No-No - well known negative connotation. I like "Golden Delicious", but Helpies already have it.


How about one these Apples?

User uploaded file

Reply by kostby on Jul 18, 2015 7:28 PM Recommended 

Reply by kostby on Jul 18, 2015 7:28 PM Recommended 

Reply by kostby on Jul 18, 2015 7:28 PM Recommended 

Reply by kostby on Jul 18, 2015 7:28 PM Recommended 

Any color should be available. Easiest pickings are from a Palette (not an Apple Tree),

but some fine graphic designer will pick anyway - I'm kinda fond of the steely-blue 

User uploaded file

^^^^ The TinyMCE advanced editor's "More colors" pane ^^^

but there are 17.6 million colors in a 24-bit color space


Jul 23, 2015 1:55 AM in response to ChitlinsCC

Rereading the thread I noticed a mistake I made that you caught, thank you.

I wonder if anybody has marked a different post as solved after the recommendation. Are there two greenies ?


...

Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.

How to report inappropriate use of "Recommended " tag?

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