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All replies
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Helpful answers
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Jul 21, 2015 11:01 PM in response to kostbyby gail from maine,This is a feature that has been added by the Hosts. They will "Recommend" posts that they feel are particularly helpful. This is a GOOD thing. Don't discontinue using your Apple ID, and by all means, continue to provide answers that are helpful enough to be "Recommended" by the Hosts of this forum!
Cheers,
GB
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Jul 21, 2015 11:16 PM in response to kostbyby babowa,As gail said, this is supposed to be a good thing; I'm going to call the hosts' attention to this thread - I am sure they did not intend to cause such a misunderstanding. And yes, please keep posting great advice!
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Jul 22, 2015 3:19 AM in response to kostbyby turingtest2,Here is what the hosts said about Apple Recommends when it was introduced.
Find great answers in record time
With Apple Recommends, Community Specialists will recommend posts that provide helpful, clear, and relevant information. If a thread has recommended replies, you’ll see them right below the original question, so you don’t have to read an entire conversation to get the answers you need.
Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.
Still have more to say? Threads with Recommended answers won’t be locked, so you can continue the conversation even if the question is answered.
Apple Recommends also lets you earn reputation points for sharing your knowledge. If a Specialist recommends your post, you will receive 5 points in addition to any points you receive from other community members.
I would read it as an implication that yours was a useful piece of advice that others with similar issues to the original poster of that thread could make use of. I fail to see why you have taken offence.
Please reconsider your reaction and stick around.
tt2
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Jul 22, 2015 8:33 AM in response to kostbyby rccharles,I have no choice but to discontinue use of this AppleID immediately and will no longer participate in Apple Support Communities.
I'm not certain your answer is the definitive answer, but it is a reasonable one.
Get a grip. Your creating "a mountain out of a molehill".
Robert
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Jul 22, 2015 9:06 AM in response to gail from maineby Zack T.,Thanks for bringing this to our attention. As others have noted, this is a good thing! We'll reach out to you to encourage you to keep posting. Cheers.
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Jul 22, 2015 10:37 AM in response to kostbyby ChitlinsCC,I agree with all said here - you have even heard from our gracious Host Zack_T. (although indirectly, as he actually replied to gail frm maine). I will go one better than Robert's comment... I think it was very well crafted - Brief, concise, inquisitive, explanatory, wrapping up with a very good suggestion - all in ±60 words! Would that I (and many of us) were so good at this!
I urge you NOT to abandon your volunteer work over a misunderstanding.
buenos tardes
ÇÇÇ
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Jul 22, 2015 10:44 AM in response to kostbyby Demo,You should be commended since your response was recommended. It is a feather in your cap, so to speak. I would consider it an honor, actually to have Apple use one of my responses as a recommended method of solving a problem or as a recommended troubleshooting step.
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Jul 22, 2015 4:12 PM in response to Zack T.by gail from maine,I hope someone can reach out to kostby directly in case he or she did not come back to see our encouraging responses.
Thanks!
GB
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Jul 22, 2015 4:51 PM in response to Zack T.by bobseufert,It appears the Apple Recommended post (kosby's) wasn't chosen for solving the question. I have to agree with kosby that Apple Recommends gives the wrong impression and is misleading but for different reasons.
If Apple is going to recommend posts can they use another color besides green ?
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Jul 22, 2015 5:29 PM in response to bobseufertby ChitlinsCC,AlohaBob
I guess I agree with what you mean by " It appears the Apple Recommended post (kosby's) wasn't chosen for solving the question. " - BUT - Apple never said that it was.
tt2 was kind enough to quote the 'Press Release' earlier in the thread...
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Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.
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Green is confusing, maybe... but no more so than a lot of other stuff going on that belongs on the "Unexplained Files" TV show.
Pick a color...
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Jul 22, 2015 5:50 PM in response to ChitlinsCCby bobseufert,What's wrong with red ? It is Apple. And move it out of the OP's question box and move it below to the this helped me section. Having a Apple recommends means the OP can no longer grant a greenie to show the answer that solved the problem.
And I have have to agree with kosby I don't want to appear to work for Apple. Many people already think the Forum is staffed by Apple personnal. Why make even more likely they'll have have that misunderstanding ?
I like simple, you know that, I think the Apple recommends adds needless confusion. What happens now if the Op says "Thanks for the suggestion but that didn't work. " Would it remain a Apple recimmends ?
Before anybody gets their knickers in a knot this is just two friends exchanging ideas hoping to help make the Forum more useful.
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Jul 22, 2015 6:29 PM in response to bobseufertby ChitlinsCC,Red is a No-No - well known negative connotation. I like "Golden Delicious", but Helpies already have it.
How about one these Apples?
Reply by kostby on Jul 18, 2015 7:28 PM Recommended
Reply by kostby on Jul 18, 2015 7:28 PM Recommended
Reply by kostby on Jul 18, 2015 7:28 PM Recommended
Reply by kostby on Jul 18, 2015 7:28 PM Recommended
Any color should be available. Easiest pickings are from a Palette (not an Apple Tree),
but some fine graphic designer will pick anyway - I'm kinda fond of the steely-blue
^^^^ The TinyMCE advanced editor's "More colors" pane ^^^
but there are 17.6 million colors in a 24-bit color space
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Jul 22, 2015 6:31 PM in response to ChitlinsCCby ChitlinsCC,Good ole NOT - WYSIWYG editors... each line's text is supposed to be all one color! You get the idea
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Jul 23, 2015 1:55 AM in response to ChitlinsCCby bobseufert,Rereading the thread I noticed a mistake I made that you caught, thank you.
I wonder if anybody has marked a different post as solved after the recommendation. Are there two greenies ?
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Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.




