4 Replies Latest reply: Oct 31, 2006 10:35 AM by wdbutcher
tkburner Level 1 Level 1
hey, i have a dent in my mac book pro from a picture frame falling down on from a shelf. will apple fix it if i go to a store? do you think they are going to charge me a fortune?

mac book pro, Mac OS X (10.4.8)
Solved by Robert Marini on Oct 31, 2006 9:11 AM Solved
if you're fairly handy, you can probably fix the topcase yourself by purchasing a replacement from some place like ifixit. manuals are available online - the only thing to be careful with is not snapping one of the ribbons when you remove it (aka, be gentle when pulling it off and don't yank it if it doesn't come off right away). the part itself is ~$200 i think
Reply by iSMH on Oct 31, 2006 8:24 AM Helpful
They will not fix cosmetic damage. Moreover, some Applecare employees will try to void your warranty, due to "physical abuse" done to the machine.How bad is the dent? Where is the dent? Does everything still work ok?I had a TV fall on my main Powerbook, and it dented the lid, but Applecare didn't even mention it when my harddrive died. It's a tricky system sometimes.iSMH
Reply by wdbutcher on Oct 31, 2006 10:35 AM Helpful
i know this will not fix your dent, but you could get a marware protection kit, it covers the entire area around the track pad. I purchased it because the material on the Ti-book I used to have flaked off after years of usehttp://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/6544003/wo/yt3bQ 5fXAHH63PEdlw415c4AB6H/5.0.21.1.0.8.25.7.11.1.1

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