Apple TV stuck on home sharing/settings menu. HELP!

This thread is a bit dated, but I had the same problem and just found a solution.

If you have two factor authentication turned on, you must input the 6 digit code after your password. So if you're password is 'welcome' and the 6 digit code is 111222 you must enter 'welcome111222'.

Hope this helps others.

This sounds like conference room mode. Conference room mode can be enabled in such a way that each time the Apple TV starts up, it will immediately go into conference room mode and by-pass all other menu's. This is enabled with a 4 character restrictions code, if you know this code you can exit conference room mode but if not you will need to restore the Apple TV by USB.

1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.

(You may already have a micro USB cable if you have a camera or other digital device)

Use your iPhone and create the Personal Hotspot on it and then connect your Apple TV to it via WiFi connection. When Apple TV is connected, then try to sign in to iTunes Store.

After signing to iTunes Store, disable Personal Hotspot on your iPhone and connect your Apple TV to your WiFi network.

If you are successful, then issue is with some settings on your Router which might be blocking your Apple TV communication with iTunes Store servers or with your ISP.

SOLVED FOR ME! Thanks iWOO

Use your iPhone and create the Personal Hotspot on it and then connect your Apple TV to it via WiFi connection. When Apple TV is connected, then try to sign in to iTunes Store.

After signing to iTunes Store, disable Personal Hotspot on your iPhone and connect your Apple TV to your WiFi network.

This worked great. I connected to the Personal Hotspot (My iPad) and logged into iTunes. On every prior attempt, it would tell me that the log in was not recognized or the password was wrong. This time it worked fine. I switched to my usual WiFi network with no issue.

What if you dont have an iphone or other apple product...

With all you have done it seems it should be working. When this happened to me, it was because I selected the wrong wireless network. I'd double check that SSID broadcast on the router and try connecting another device like an iphone to that network from scratch (not keychain memorized information).

Use your broswer to go to 192.168.1.1 or 192.168.0.1. One of the two should work. Username should be admin, Password password unless you or someone else changed the default. The SSID should be in the opening page as I recall.

I am having this exact problem. Went on vacation and disconnected my Apple TV. I am now back and I cannot get by the Home Sharing / Settings menu. I also did all of the above test (resetting / restoring /etc). I have 3 other Apple TVs. All working fine. Only the one that was disconnected for about 2 weeks is stuck. Any solutions yet?

Okay, this is my last hope I think to get past this screen, I've tried resetting, rebooting router, apple tv, network - everything it seems -

I also have a netgear router but didn't have any problems until I came back from holidays - how strange that it could be a router issue. I've just updated the firmware on the router as it asked me to when I logged into the router to check for any restrictions (none).

I'll now try my mobile internet on my iPhone or do I just use the hotspot from my home internet? Not sure if that works anyway, never thought about it.

So frustrating....... just want to sit back & watch netflix...

Hope it works!

I found a different solution that might help somebody. For me, the problem was somehow caused by being logged onto my iTunes account on another device. Maybe because the device was in another country. Anyway, I was able to remotely log into the other device and iTunes had frozen there. I forced quit it, and when I went back to Apple TV I was able to log into the iTunes store there and everything was up and running again.

This fix worked initially for me. But my appleTV kept on knocking me back out when I was watching something all the way to the home sharing/settings screen. I repeated your fix every time (5-10x over 3-4 days) until finally the fix stopped working. Any other suggestions? Thanks in advance

You could also connected to airplay connect your iPhone iPad iPod or any Apple device to your Apple TV to airplay keep it on airplay for five minutes and then press the menu button on the Apple TV it works x

That really depends on the router. What kind do you have?

You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on y