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MacbookPro (late 2008) slow after Yosemite

EtreCheck version: 2.2 (132)

Report generated 7/23/15, 1:17 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2008) (Technical Specifications)

MacBook Pro - model: MacBookPro5,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Replace Now - Cycle count = 1635 - SN = 6N838FVH13EB


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 256 MB


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 2:5:54


Disk Information: ℹ️

ST9500325AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

MacHD (disk0s2) / : 499.25 GB (78.16 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. Built-in iSight

Generic USB Mass Storage Device 320.07 GB

EFI (disk1s1) <not mounted> : 210 MB

ibrahim (disk1s2) /Volumes/ibrahim : 319.73 GB (319.30 GB free) - 141 errors


Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Configuration files: ℹ️

/etc/hosts - Count: 2


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Click for support]

[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Click for support]


/Applications/Toast 11 Titanium/Spin Doctor.app

[not loaded] com.hzsystems.terminus.driver (4) [Click for support]


/Library/Extensions

[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]


/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) [Click for support]

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) [Click for support]


/Users/[redacted]/Library/Application Support/Transmit/Transmit Disk.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


Launch Agents: ℹ️

[running] com.extensis.FMCore.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.cleverfiles.cfbackd.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)

Mail Application (/Applications/Mail.app)

KiesAgent UNKNOWN Hidden (missing value)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 9.5.5 [Click for support]

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 45 Check version

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

Open in Internet Explorer


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

18% cloudd

8% accountsd

8% Safari

4% com.apple.WebKit.WebContent(14)

4% WindowServer


Top Processes by Memory: ℹ️

1020 MB com.apple.WebKit.WebContent(14)

574 MB kernel_task

188 MB Adobe Illustrator

131 MB Safari

90 MB Finder


Virtual Memory Information: ℹ️

30 MB Free RAM

3.97 GB Used RAM

9 MB Swap Used


Diagnostics Information: ℹ️

Jul 23, 2015, 11:14:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-07-23-111417_[ redacted].crash

Jul 23, 2015, 11:06:44 AM Self test - passed

Jul 22, 2015, 02:41:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-07-22-024157_[reda cted].crash

MacBook Pro, OS X Yosemite (10.10.4), late 2008

Posted on Jul 23, 2015 3:24 AM

Reply
Question marked as Best reply

Posted on Jul 23, 2015 3:27 AM

1. Get rid of Clean my Mac:

Try to search for Clean my mac files in Preferences and Application support folder. Press command + shift + G and paste it there:

~/Library/Application Support/

look for Clean my mac files there.

Once again press command + shift+ G

Paste it there: ~/Library/Preferences/

Look for clean my mac plist files in that folder.

Check Launch agents and Launch Deamons folder

Click on Go menu at the top. Select Computer/ click on macintosh HD/ Library/ open Launch Deamons folder/ remove Clean My Mac files.

Click on Go menu at the top. Hold down the option key and select Library. Open Launch agents folder and remove Clean my mac files.

2.

Try restarting your Mac in Safe mode:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disc Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disc Permissions and then on Repair Disc Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

11 replies
Question marked as Best reply

Jul 23, 2015 3:27 AM in response to barhuma

1. Get rid of Clean my Mac:

Try to search for Clean my mac files in Preferences and Application support folder. Press command + shift + G and paste it there:

~/Library/Application Support/

look for Clean my mac files there.

Once again press command + shift+ G

Paste it there: ~/Library/Preferences/

Look for clean my mac plist files in that folder.

Check Launch agents and Launch Deamons folder

Click on Go menu at the top. Select Computer/ click on macintosh HD/ Library/ open Launch Deamons folder/ remove Clean My Mac files.

Click on Go menu at the top. Hold down the option key and select Library. Open Launch agents folder and remove Clean my mac files.

2.

Try restarting your Mac in Safe mode:

- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- Once you see Desktop, start a Disc Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

- Click on Verify Disc and then, if asked to fix problems, on Repair Disk

- After this, click on Verify Disc Permissions and then on Repair Disc Permissions

- After the process is finished, shut down your Mac and turn it back on after about 30 seconds

Jul 23, 2015 10:51 AM in response to barhuma

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Jul 25, 2015 11:08 AM in response to barhuma

There has been at least one abnormal shutdown in the last few days. A negative shutdown code may indicate a hardware problem. The precise meaning of the codes is not publicly documented.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Jul 25, 2015 11:55 AM in response to Linc Davis

There was a mistake in my last comment. It should read as follows.


There has been at least one abnormal shutdown in the last few days. A negative shutdown code may indicate a hardware problem. The precise meaning of the codes is not publicly documented.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Jul 28, 2015 2:49 AM in response to Linc Davis

EtreCheck version: 2.2 (132)

Report generated 7/28/15, 12:49 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2008) (Technical Specifications)

MacBook Pro - model: MacBookPro5,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 1636 - SN = 6N838FVH13EB


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 256 MB


System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 0:3:12


Disk Information: ℹ️

ST9500325AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

MacHD (disk0s2) / : 499.25 GB (474.49 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. iPhone

Apple Inc. Built-in iSight

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Users/[redacted]/.Trash/Ibrahim's 12.36.21 PM/Apps/NetShade.app

[not loaded] foo.tap (1.0) [Click for support]

[not loaded] foo.tun (1.0) [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3


Safari Extensions: ℹ️

Open in Internet Explorer


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

29% iconservicesagent(2)

23% kextd

11% TMHelperAgent

5% WindowServer

4% mds


Top Processes by Memory: ℹ️

536 MB kernel_task

426 MB com.apple.WebKit.WebContent(6)

115 MB Safari

66 MB CalendarAgent

66 MB Finder


Virtual Memory Information: ℹ️

5.16 GB Free RAM

2.84 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jul 28, 2015, 12:44:59 PM /Library/Logs/DiagnosticReports/Kernel_2015-07-28-124459_[redacted].panic [Click for details]

Jul 28, 2015, 12:44:29 PM Self test - passed

Jul 28, 2015, 12:42:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/NotificationCenter_2015-07-28- 124240_[redacted].crash

Jul 28, 2015, 12:41:39 PM /Library/Logs/DiagnosticReports/WindowServer_2015-07-28-124139_[redacted].crash

Jul 28, 2015, 12:37:11 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-07-28-123711_[redacted].hang

Jul 28, 2015, 12:36:26 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-07-28-123626_[redacted].hang

Jul 28, 2015, 12:26:36 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-07-28-122636 _[redacted].crash

Jul 28, 2015, 12:25:44 PM /Library/Logs/DiagnosticReports/Kernel_2015-07-28-122544_[redacted].panic [Click for details]

Jul 28, 2015, 12:16:48 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-07-28-121648 _[redacted].crash

Jul 28, 2015, 12:16:21 PM /Library/Logs/DiagnosticReports/WindowServer_2015-07-28-121621_[redacted].crash

Jul 28, 2015, 12:15:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-07-28-121513_[redacted].crash

Jul 28, 2015, 12:15:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-07-28-12150 9_[redacted].crash

Jul 28, 2015, 12:14:02 PM /Library/Logs/DiagnosticReports/WindowServer_2015-07-28-121402_[redacted].crash

Jul 28, 2015 1:44 PM in response to barhuma

Try a restart.


Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.


Safe Mode - About



Safe Mode - Yosemite

MacbookPro (late 2008) slow after Yosemite

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