Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Former employee has 'findmyiphone' turn on on their itunes account and now I can't restore the phone

Our company purchases phones for staff, a staff member has left (on not such good terms) but still has the iphone with 'find my iphone' within their itunes account. I understand this is a security feature but I can't restore the iphone for someone else to use it.


I'm really not sure what to do, i can't contact the former employee but my company owns the phone. Has anyone else experienced this issue? I really don't know where to go for help!


Many Thanks

iPhone 5

Posted on Jul 23, 2015 7:30 AM

Reply
2 replies

Former employee has 'findmyiphone' turn on on their itunes account and now I can't restore the phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.