yoda1
Level 1 (0 points)

Q: iPhone keeps downloading old emails ?

iPhone keeps downloading old emails ?

Posted on Jul 23, 2015 8:32 AM

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yoda1

Q: iPhone keeps downloading old emails ?

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  • by brenden dv,

    brenden dv brenden dv Jul 25, 2015 7:29 AM in response to yoda1
    Community Specialists
    Jul 25, 2015 7:29 AM in response to yoda1

    Hi yoda1,

     

    I'm sorry to hear you are having these issues with your iPhone. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues either the configuration or behavior of the Mail app on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:

     

    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

     

    Cheers 

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Jul 25, 2015 8:12 AM in response to yoda1
    Level 5 (7,169 points)
    Mac OS X
    Jul 25, 2015 8:12 AM in response to yoda1

    That's because you are using your inbox as an archive. Instead, use the web interface for your email provider to move all of your emails currently in the Inbox, to the "Archive" or "All Mail". What it's called is dependent on your email provider.

     

    Once that's done, use your inbox as it is supposed to be - only for emails that need processing. Either archive them or delete them after you process each ne email. This will keep your Inbox nice and clean.

     

    You can Google "Inbox Zero" to learn more techniques.