Q: icloud and itunes accounts dont match

My apple ID and iCloud accounts do not match up. I had to change my apple ID as my email no longer worked but now I can't change my iCloud login on my phone - I also can't remember my password so can't get into the backup on my computer, the email address no longer exists so I can't have a new password emailed to me either. Does anyone know how to change the iCloud login on my phone?

iPhone 5c

Posted on Jul 23, 2015 12:08 PM

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Q: icloud and itunes accounts dont match

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by alex_h1,

alex_h1 Jul 25, 2015 12:04 PM in response to mondylea
Community Specialists

Jul 25, 2015 12:04 PM in response to mondylea

Hello mondylea,
Thanks for using Apple Support Communities.

If you're being prompted for the password for your previous Apple ID when signing out of iCloud, then please follow the directions below.

If you're asked for the password to your previous Apple ID in iCloud - Apple Support

Also, make sure and follow the steps in the link below for other Apple ID services.

What to do after you change your Apple ID email address or password - Apple Support

Take care.
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by alex_h1,

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