queue169

Q: Songs keep repeating when I shuffle a playlist

On every iPod and iPhone I've ever owned:

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. The device remembers what I've already played so I don't hear the same song twice until I get through all, say, 250 songs on the playlist (unless I select a different playlist, manually select a song on the playlist, or close the iTunes app on my phone). As an illustration, using my iPhone 6 (still on iOS 8.3) last month I spent a week of commuting time, about 45 minutes a day, listening through a playlist and never heard the same song twice.

 

On my iPhone 6 since updating to iOS 8.4 (12H143):

I open a playlist and set it to shuffle. It does. I pause a song, put the device away, and press play a few hours or days later. It doesn't seem to remember what it's already played, so I end up hearing the same set of about 25-30 songs (with occasional randoms thrown in) every time I pause, put it away, and press play a few hours or days later.

 

Why doesn't Music seem to remember what it's already played? Is there any way of fixing this, or working around the issue so I don't have to keep hearing the same songs on a playlist?

 

On a possibly related note, I just connected my phone to my computer, and noticed that several of the songs that keep getting repeated show up in iTunes as having never been played. Has Music/iTunes stopped counting, or is this feature just not working any longer?

iPhone 6, iOS 8.4

Posted on Jul 23, 2015 9:12 PM

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Q: Songs keep repeating when I shuffle a playlist

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  • by Jarathen,

    Jarathen Jarathen Dec 4, 2015 8:22 AM in response to ericole
    Level 1 (19 points)
    Dec 4, 2015 8:22 AM in response to ericole

    That's strange to me. My son uses my old iPod Touch from early 2011 and it shuffles flawlessly every time. It's stuck on iOS 6.

  • by ericole,

    ericole ericole Dec 4, 2015 7:52 PM in response to Jarathen
    Level 1 (135 points)
    Dec 4, 2015 7:52 PM in response to Jarathen

    Mine is a fourth generation iPod Touch, and every year I try to shuffle my Christmas playlist (it's the only "repeating" one I have) I get the same thing.  It's even more distinct - it basically shuffles songs out of four of the 39 albums, and EVERY NOW AND THEN a random one from another album.  But 90% of the time it is out of those four, and many times it will be 2 or 3 songs out of the same album back to back.  I do not have that issue on iTunes on my computer - I'm just running 10.7.5 on that.  I've checked everything I can think of - all songs are checked to be played.  I'll even manually skip songs and it is still stuck on those same albums!!  It's very frustrating - to the point where I end up stopping the shuffle play and just pick and album and cycle through them.

  • by Fjimenez1,

    Fjimenez1 Fjimenez1 Dec 5, 2015 3:29 PM in response to queue169
    Level 1 (0 points)
    Dec 5, 2015 3:29 PM in response to queue169

    Hello everyone I had this same issue. Easy fix just turn the repeat option off. It plays the same song 35 times cuz somehow it was set on repeat(1). That's all you have to do. Thanks

  • by McCartney 123,

    McCartney 123 McCartney 123 Dec 5, 2015 3:44 PM in response to Fjimenez1
    Level 1 (4 points)
    Dec 5, 2015 3:44 PM in response to Fjimenez1

    That's no help.   My repeat is always off for the playlist, which is over 1000 songs.  I'm currently playing the playlist now which is playing songs I heard yesterday.   I guarantee I did not hear 1000 songs since yesterday.   What is apple's problem?  Not only is this a stupid issue that apple needs to fix, but apple also needs to add an option to playlists to let you resume where you left off.   Meaning that if I leave a playlist to play a particular song/album, I should have the option to go back to a playlist on shuffle and continue from the last song that was played.

  • by ericole,

    ericole ericole Dec 5, 2015 8:01 PM in response to Fjimenez1
    Level 1 (135 points)
    Dec 5, 2015 8:01 PM in response to Fjimenez1

    That didn't help me either.  If you mean that little "ying/yang" looking oval arrow thing on the right that goes from "repeat" to "repeat 1" - that's not on, and hasn't been on, for my playlist.  thanks for the attempt though.

  • by Fjimenez1,

    Fjimenez1 Fjimenez1 Dec 5, 2015 9:52 PM in response to ericole
    Level 1 (0 points)
    Dec 5, 2015 9:52 PM in response to ericole

    WWell everything works just fine for me all issues have been fixed on my end. I forgot to mentor earlier that I also contacted apple support and they walked me through the whole process. So good luck.

  • by ericole,

    ericole ericole Dec 6, 2015 8:35 PM in response to Fjimenez1
    Level 1 (135 points)
    Dec 6, 2015 8:35 PM in response to Fjimenez1

    Might you explain the process?  Was it more than unchecking the "repeat 1" button?

  • by Fjimenez1,

    Fjimenez1 Fjimenez1 Dec 7, 2015 4:21 AM in response to ericole
    Level 1 (0 points)
    Dec 7, 2015 4:21 AM in response to ericole

    I honestly don't remember every single step we did. He was going back and forth with a rep from beats and Apple Music that I almost gave up till he suggested to make sure playback was on where you left off or last played so you won't have to start the playlist again and then I told him how do I get the one song that play 40 times in a row, then suggested the repeat(1) was off. Then from that point on I haven't had any problems. Best suggestion from me would be to contact Apple and tell them what's going on. They'll help you.

  • by Sparky87,

    Sparky87 Sparky87 Dec 7, 2015 5:20 AM in response to Fjimenez1
    Level 1 (14 points)
    iPhone
    Dec 7, 2015 5:20 AM in response to Fjimenez1

    FJimenez1 I think you need to go back and reread what this post is about. We aren't having the issue of 1 song repeating over and over back to back. We are having an issue where in a playlist of 1000 songs or even 200 songs,when shuffle all is selected after say 9 or 10 songs have played one of those songs we just heard will be replayed. With shuffle all you should never here the same song twice until all the songs have been played randomly. And if you have ever used this on an extended period of time you would have noticed the same problem. This isn't a problem with our devices nor with our settings. It is a fundamental flaw with the software, there's a glitch and the refuse to fix it let alone acknowledge it. So your "fix" will not work, as it stands nothing will work because none of us have the ability to reerite the software.

  • by Jarathen,

    Jarathen Jarathen Dec 7, 2015 5:31 AM in response to Fjimenez1
    Level 1 (19 points)
    Dec 7, 2015 5:31 AM in response to Fjimenez1

    As Sparky87 mentioned, this is about Shuffle not remembering which songs have already played and which have yet to be played. The introductio of Apple Music has broken the Shuffle feature, so now instead of saying "Playing Song 1 of 45", for example, it just has the Shuffle icon set to on and merrily shuffles away, repeating songs and sometimes even repeating the order of those songs.

     

    I've been Shuffling with ease since my first iPod 20GB, and this is not how it's supposed to work. I have an old iPod Touch on iOS6 and it Shuffles correctly, showing the total number of songs in the Shuffled selection and how far into that selection the listener is. Current Shuffle doesn't operate this way.

     

    This reminds me of when check/uncheck stopped working correctly and instead of packing up my songs and leaving I just went to iTunes Match to better control over what went on my device. Apple slowly taking away features that power users enjoy to serve up their own vision of what today's music listener wants, which is apparently the same ten songs from a curated playlist over and over again.

  • by Summer7163,

    Summer7163 Summer7163 Dec 7, 2015 10:06 AM in response to queue169
    Level 1 (0 points)
    Dec 7, 2015 10:06 AM in response to queue169

    I'm having this issue now too. So irritating that I can't go through one shuffle without hearing repeats of songs multiple times! nobody found a fix for this at all yet?

  • by AliasHandler,

    AliasHandler AliasHandler Dec 8, 2015 8:56 AM in response to Summer7163
    Level 1 (0 points)
    Dec 8, 2015 8:56 AM in response to Summer7163

    Having the exact same issue since Apple Music launched. No fix yet. Hoping that a fix is coming as this is awful for my 800 song playlist at work.

  • by E9TOU,

    E9TOU E9TOU Dec 8, 2015 11:49 AM in response to queue169
    Level 1 (4 points)
    Dec 8, 2015 11:49 AM in response to queue169

    I honestly thought my head was messing with me the first few times this problem happened to me. My playlists range from 350 songs to 50 songs each and often times I find myself questioning whether or not I've heard song recently because I love the feather of shuffling a playlist and not having songs repeat themselves as I listen. I thought I was the only one with this problem! I'm glad I'm not and I hope Apple fixes it soon. I listen to music for ~4hrs/day at work and the shuffle function is used a lot! (btw I'm on an iPhone 6 on ios 9.1).

  • by McCartney 123,

    McCartney 123 McCartney 123 Dec 8, 2015 3:54 PM in response to Sparky87
    Level 1 (4 points)
    Dec 8, 2015 3:54 PM in response to Sparky87

    In the meantime, has anyone downloaded a good alternative music player app, while apple gets its head out of its ios?   I downloaded the free app LISTEN today and it seems to be ok.   Nothing slick, but I'm now hearing songs on shuffle in my playlist that I have not heard in a long time.  It does seem to drain the battery a little.

     

    I never updated my iphone 6 until recently, which I obviously am regretting.   I can't believe people have been having this problem for roughly 6 months now.   If apple doesn't fix this problem, there is NO WAY my next phone will be an apple.

  • by colcat59,

    colcat59 colcat59 Dec 8, 2015 4:19 PM in response to McCartney 123
    Level 1 (0 points)
    Dec 8, 2015 4:19 PM in response to McCartney 123

    I'm so sick of this, I refuse to buy anymore music from iTunes.  Apple you need to fix this!!

     

    Sent from my iPhone

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