Q: AirPort base station doesn't appear in AirPort Utility but internet functions fine. the airport extreme is brand new; imac is brand new and the iphone/ipad within last 4 months. I have tried imac, iphone and ipad . What to do?
AirPort base station doesn't appear in AirPort Utility but internet functions fine. the airport extreme is brand new; imac is brand new and the iphone/ipad within last 4 months. I have tried imac, iphone and ipad . What to do?
iPhone 6 Plus, iOS 8.4, airport extreme bought in july 2015
Posted on Jul 23, 2015 11:30 PM
by Tesserax,Solvedanswer
Wireless
Bizarre indeed!
The following are a few things you can try. Please try them in order. Hopefully, one of them will resolve the issue you're having with the "missing" base station.
- Start by performing a "factory default" reset on the AirPort Extreme base station (AEBS). Note: This type of reset will reconfigure the base station back to its factory defaults. That is, it will perform as an Internet router with an unsecured wireless network. That network will have a network name (or SSID) of something like: Apple Network NNNNNN. All of your wireless network clients should now not only see this network, but they should be able to connect to it. Similarly, with a client connected, its copy of the AirPort Utility should also now see the base station.
- Be sure that your Mac is configured to use IPv6 in Link-Local Only mode. You can check this via System Preferences > Network > Wi-Fi or Ethernet > Advanced > TCP/IP > Configure IPv6: Link-local only
- When setting up the AEBS, be sure to use short base station names that do not include spaces or special characters. For your initial wireless password, I suggest using the following string of 26 characters: 1234567890abcdef1234567890 Note: Be sure to change this to your desired password after verifying connectivity.
Posted on Jul 24, 2015 2:14 PM