HP 6510 printer does NOT print text in black,

Question

AuntMint Author

Level 1

5 points

HP 6510 printer does NOT print text in black,

Have Maverick on Mac.... OS X 10.9.5

My HP 6510 does NOT print text in black, even with new cartridge installed.

It can copy in color, and print from the Web (but the black is more gray & hard to see.)

I can print pictures from iPhoto in color.

I have updated HP 6510 driver updates this afternoon.

Also have reset the printer....

Cleaned printheads, tried to align---can not finish.

Tried different things from Apple Support

Didn't work..

Would appreciate any ideas

Thanks!

iMac (21.5-inch Late 2009), Mac OS X (10.7.4)

Posted on Jul 24, 2015 12:16 AM

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Answer 1

Klaus1

Level 9

52,873 points

Jul 24, 2015 2:13 AM in response to AuntMint

Probably best to contact HP Support for advice.

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Answer 2

Linc Davis

Level 10

209,739 points

Jul 24, 2015 7:02 AM in response to AuntMint

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-651 0-not-printing-in-black/td-p/1320337

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/My-Photosmart- 6510-won-t-print-black-even-with-new-bla…

http://support.hp.com/us-en/document/c03760633

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Answer 3

AuntMint Author

Level 1

5 points

Jul 24, 2015 3:29 PM in response to Klaus1

Klaus,

Thanks for the suggestion to go to HP for support.

I have been on their site for hours to get my printer to

work correctly.

Have done all the suggestions many times,

including changing all cartridges, clean printheads,

align (does not finish)

Still no luck..

Thanks for trying!

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Answer 4

AuntMint Author

Level 1

5 points

Jul 25, 2015 10:25 PM in response to AuntMint

Thanks for the suggestions, which I tried everything over 2 days..

nothing worked.

Decided to buy a new printer (after going through many, many cartridges)

The clerk at Office Depot told me that the problem was the printhead,

and there was no way to fix it. He said the reason I could still print photos

was because it uses more pressure when printing than documents, etc.

He has seen a lot of printers that last only a year or two.

Maybe this info can help others if they have the same problem.

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Answer 5

Apr 6, 2016 6:02 AM in response to AuntMint

Hi. This is a common problem in HP printers.

I had 6510 and after two years the printhead went stuck and no way to fix it

Had to buy a new printer.

And yes, you guessed right, I switched to another brand.

Will never buy HP again.

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Answer 6

Rudegar

Level 10

180,156 points

Apr 6, 2016 8:59 AM in response to AuntMint

if you need not printing too many photos then a laser printer colour or black 'n' white is a much better buy then ink printers if you ask me

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