Redownload songs stay Apple Music DRM protected

I tried Apples fix for matched songs from itunes match which appear as Apple music drm protected files.


But it does not work.


The files stay apple music drm protected.


Does someone have an idea or the same problem?


Thanks for your help!


Julius

MacBook Pro (Retina, 15-inch, Late 2013)

Posted on Jul 24, 2015 7:41 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 25, 2015 4:05 AM

Okay i solved the problem!


You have to logout from for apple account in itunes.

I cleared all caches in itunes and cookies in safari, too.

(The "itunes match" session is stored in the safari cookies for some reason, so i deleted them to be sure.)


After closing itunes i logged in again in with my apple id.

then in settings i reactivated the "icloud music library" (the new itunes match) and waited to let itunes match finish its library search.


After that i activated apple music, too.


No if i apply apples fix:


Delete downloads from matched songs which appear as apple music file

and redownload the songs after that they all appear as my own songs without the .m4p drm protection.


So i hope i could help someone who had the same problem.


The important thing is to log out from your apple id in itunes and clear everything like i explained.

When you relogin everything works like it should.


Regards

Julius

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 25, 2015 4:05 AM in response to suiluj

Okay i solved the problem!


You have to logout from for apple account in itunes.

I cleared all caches in itunes and cookies in safari, too.

(The "itunes match" session is stored in the safari cookies for some reason, so i deleted them to be sure.)


After closing itunes i logged in again in with my apple id.

then in settings i reactivated the "icloud music library" (the new itunes match) and waited to let itunes match finish its library search.


After that i activated apple music, too.


No if i apply apples fix:


Delete downloads from matched songs which appear as apple music file

and redownload the songs after that they all appear as my own songs without the .m4p drm protection.


So i hope i could help someone who had the same problem.


The important thing is to log out from your apple id in itunes and clear everything like i explained.

When you relogin everything works like it should.


Regards

Julius

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Redownload songs stay Apple Music DRM protected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.