Macbook pro curser and keyboard freezing multiple times per minute,

This is probably because a process is hogging up memory. Go to Activity Monitor on the CPU tab and check for the process with the highest CPU percentage and the name please when this happens. Also, check Console for logs around the exact time the freezing happened, see if any of them has any report attached or sounds as if its reporting a problem

Apps can affect Mac performance, battery runtime, temperature, and fan activity

EtreCheck

Yes, thats why I am saying that you check for process and not apps. Even when you dont have any apps open your computer is still running many process (system process) that are necessary for your computer to work, please consider doing my suggestions.

When the machine becomes unresponsive, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Hello Amilixkan,

The distinction between apps and process is too subtle for most people to worry about. EtreCheck will do a very basic check of CPU usage, scan log files for serious problems, and print crash, hang, and resource hog reports. If there is an obvious problem, it will show up in the EtreCheck report. If there isn't an obvious problem, the report might give you some suggestions about where would be the best place to focus further diagnostics. The report might not show anything whatsoever out of the ordinary. But at least then you know there are lots of basic problems you don't have to deal with.

Hi! yes, I was just about to suggest her to do so, thanks anyway 🙂

Also, nice to meet the creator of EtreCheck ^^

I just used EtreCheck to see if you can help me with my MacBook Pro. It's having the same problem as the original poster. Here is the report it generated:

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-02 23:19:30

Download EtreCheck from https://etrecheck.com

Runtime 1:54

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

Cursor keeps freezing when watching YouTube. The keyboard is also unresponsive (such as command-Q) EXCEPT FOR the power button. When the power button is pushed for a second, the screen goes dark; when I touch the power button a second time, the screen comes on and the cursor is responsive again. A few times, this hasn’t worked and I’ve had to hold down the power button til it restarts.

Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 125

Video Information: ⓘ

Intel Iris

Color LCD 2560 x 1600

System Software: ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 days

Disk Information: ⓘ

APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 249.77 GB (138.18 GB free)

Core Storage: disk0s2 250.14 GB Online

USB Information: ⓘ

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

Anywhere

Startup Items: ⓘ

ChmodBPF: Path: /Library/StartupItems/ChmodBPF

Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 153 Apple tasks

[running] 78 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 44 Apple tasks

[loaded] 153 Apple tasks

[running] 92 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-05-02) [Support]

[loaded] com.coupons.coupond.plist (2014-02-19) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2015-05-25) [Support]

Launch Daemons: ⓘ

[loaded] com.adobe.agsservice.plist (2016-05-02) [Support]

[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]

[running] com.backblaze.bzserv.plist (2015-05-15) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[running] com.hitbliss.helper.plist (2014-01-20) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-01-15) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2015-05-25) [Support]

User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2014-01-06) [Support]

[running] com.amazon.music.plist (2015-05-05) [Support]

[running] com.backblaze.bzbmenu.plist (2016-04-30) [Support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-01-21) [Support]

[running] com.google.Chrome.framework.plist (2016-04-30) [Support]

[running] ws.agile.1PasswordAgent.plist (2013-11-03) [Support]

User Login Items: ⓘ

Flux Application (/Applications/Flux.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Other Apps: ⓘ

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[running] org.herf.Flux.47712

[loaded] org.mozilla.firefox.25312

[loaded] 397 Apple tasks

[running] 203 Apple tasks

Internet Plug-ins: ⓘ

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-02) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

QuickTime Plugin: 7.7.3 (2016-03-24)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

CouponPrinter-FireFox_v2: 5.0.3 - SDK 10.6 (2014-02-19) [Support]

Default Browser: 601 - SDK 10.11 (2016-03-24)

Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-11-14) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-01) [Support]

JavaAppletPlugin: Java 8 Update 77 build 03 (2016-04-17) Check version

User internet Plug-ins: ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

Safari Extensions: ⓘ

1Password - AgileBits - https://agilebits.com/onepassword (2016-04-14)

3rd Party Preference Panes: ⓘ

Backblaze Backup (2015-05-15) [Support]

Flash Player (2016-04-15) [Support]

Java (2016-04-17) [Support]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

13% kernel_task

6% WindowServer

2% plugin-container

2% fontd

2% Finder

Top Processes by Memory: ⓘ

1.35 GB firefox

756 MB kernel_task

688 MB Finder

205 MB plugin-container

164 MB mdworker(9)

Virtual Memory Information: ⓘ

67 MB Free RAM

7.93 GB Used RAM (1.44 GB Cached)

378 MB Swap Used

Diagnostics Information: ⓘ

May 1, 2016, 05:22:07 PM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-05-01-172207_[redacted].crash

com.adobe.PhotoshopElements - /Applications/Photo Editing Apps/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor

May 1, 2016, 04:10:01 PM /Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-05-01-161001_[redacted].cpu_resource.diag [Details]

Apr 30, 2016, 12:44:20 PM Self test - passed

Apr 30, 2016, 12:50:33 AM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-04-30-005033_[redacted].crash

Apr 30, 2016, 12:14:46 AM ~/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2016-04-30-001446_[redacted].crash

I have the same problem when watching mediasite (school class streaming service). The keyboard and mouse stop working, only the power button works. Another thing, when I close my laptop the apple logo is still on it won't turn off. I have to turn off the computer to make it work. Has happened like 4 times in the past 2 months